Head of Operations
GSignalX Pvt. Ltd.
A technology startup with its vision pointed towards the next level of RegTech and FinTec Solutions. Curating the Power of Data to bring a massive change in the financial industry while maintaining utmost compliance. 

Head of Operations

Views: 1706 | This job expired 8 months ago

Basic Job Information

Job Category : General Mgmt. / Administration / Operations > Administration, Office management & co-ordination
Job Level : Top Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Trade Tower, Thapathali
Offered Salary : NRs. 100,000.00 - 130,000.00 Monthly
Apply Before(Deadline) : Dec. 19, 2018 23:55 (8 months ago)

Job Specification

Education Level : Master
Experience Required : More than 4 years
Professional Skill Required : Negotiations Day-To-Day Operations Marketing & Strategy Business Operations Project Management Communications Finance
Other Specification

We are looking for a highly self–motivated strong leader with proven success in managing operational teams. 


  • Minimum of 3-5 years of service industry experience with 3 years of management experience required including customer attraction, day to day operations, finance, Marketing & Strategy, or equivalent combination of experience and education
  • This combined with your excellent communication, negotiation, interpersonal and organizational skills will be vital in driving customers to the attraction and getting the most out of your team.
  • Proven ability to work on multiple projects simultaneously and multi task as necessary
  • Extensive knowledge of computer including Microsoft Office - Excel, Outlook, and Project Management Tools like Asana, Trello, Twist and to do list
  • Proven ability to work on multiple projects simultaneously and multi-task as necessary
  • The desire to work in fast-paced environments
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.(Applicable only in urgent/special circumstances)
  • Multi-tasker at an operational level is a plus

Job Description

About The Role

The Head of Operations (Operations Manager) is responsible for the day-to-day smooth and profitable operation of our dynamic attraction and has the ability to work at a quick pace and exhibit situational flexibility.

Through diligent work and optimal fun, you will strive to achieve the financial targets as well as lead and develop your team by managing a team of fun driven and enthusiastic magic and memorable experience makers with transcending innovations.


  • Assist with the effective management of commercial areas of the business ensuring the delivery of seamless services consistent with the corporate brand image
  • Assume responsibilities of the General Manager in their absence, liaising with Senior Management when appropriate
  • Ensure that the attraction is presented and maintained to the Company and its services, acceptable standards in all areas at all times
  • Meet secondary spend, Key Performance Indicators (KPI) targets while controlling labor costs, costs of sale, and other expenses
  • Act as a Duty Manager when business needs dictate, by overseeing and coordinating the smooth day-to-day running of the attraction
  • Assist with the implementation of cost control measures in all commercial spend areas, to ensure the maximization of profit at all times
  • Application of sound business knowledge to carry out staff reviews, inductions, probationary sign-off, appraisals and interviews
  • Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy
  • Manages up to 5-6 direct reports; up to 35 team members. Works closely with HR to ensure all policies and procedures are followed in accordance with company policy and applicable laws
  • Perform other duties as assigned
  • Assigning tasks to the team as per guide provided by Board/Executive Directors
  • Report directly to Board

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