Head of Operations
GSignalX Pvt. Ltd.

At GSIGNALX, We know the value of commitment to the true purpose. We don't only exist to create products, we create impacts and add value to people and businesses. Our goal is to transform regulation compliance and customer-business relationship from the word go. Our founders and our team alike, are on a mission to make business processes run better. Through our innovation, we believe that our solutions can stir economic transformation, with the support of our partners and stakeholders.  

Our company was established in 2017 with the mission to help banking and financial institutions to manage client risk more effectively with our intuitive, real-time, easy to configure innovative solutions. In span of a year, with intense research, we have designed a frictionless platform that can transcend the way we verify customer identity, and can provide a better over-all visibility utilizing technologies such as OCR, Image Recognition, machine learning and artificial intelligence.   

The ethos of our company is to create values that our customers, partners, and teams shall relate to.  Our vision is to create technology with a purpose that broadens the perspective of the entire industry, creating the perfect convergence of effectiveness and effortlessness that time and money can bring with innovations that we will propel for.

Head of Operations

Views: 1841 | This job expired 1 year, 2 months ago

Basic Job Information

Job Category : General Mgmt. / Administration / Operations > Administration, Office management & co-ordination
Job Level : Top Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Trade Tower, Thapathali
Offered Salary : NRs. 100,000.00 - 130,000.00 Monthly
Apply Before(Deadline) : Dec. 19, 2018 23:55 (1 year, 2 months ago)

Job Specification

Education Level : Master
Experience Required : More than 4 years
Professional Skill Required : Negotiations Day-To-Day Operations Marketing & Strategy Business Operations Project Management Communications Finance
Other Specification

We are looking for a highly self–motivated strong leader with proven success in managing operational teams. 


  • Minimum of 3-5 years of service industry experience with 3 years of management experience required including customer attraction, day to day operations, finance, Marketing & Strategy, or equivalent combination of experience and education
  • This combined with your excellent communication, negotiation, interpersonal and organizational skills will be vital in driving customers to the attraction and getting the most out of your team.
  • Proven ability to work on multiple projects simultaneously and multi task as necessary
  • Extensive knowledge of computer including Microsoft Office - Excel, Outlook, and Project Management Tools like Asana, Trello, Twist and to do list
  • Proven ability to work on multiple projects simultaneously and multi-task as necessary
  • The desire to work in fast-paced environments
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events.(Applicable only in urgent/special circumstances)
  • Multi-tasker at an operational level is a plus

Job Description

About The Role

The Head of Operations (Operations Manager) is responsible for the day-to-day smooth and profitable operation of our dynamic attraction and has the ability to work at a quick pace and exhibit situational flexibility.

Through diligent work and optimal fun, you will strive to achieve the financial targets as well as lead and develop your team by managing a team of fun driven and enthusiastic magic and memorable experience makers with transcending innovations.


  • Assist with the effective management of commercial areas of the business ensuring the delivery of seamless services consistent with the corporate brand image
  • Assume responsibilities of the General Manager in their absence, liaising with Senior Management when appropriate
  • Ensure that the attraction is presented and maintained to the Company and its services, acceptable standards in all areas at all times
  • Meet secondary spend, Key Performance Indicators (KPI) targets while controlling labor costs, costs of sale, and other expenses
  • Act as a Duty Manager when business needs dictate, by overseeing and coordinating the smooth day-to-day running of the attraction
  • Assist with the implementation of cost control measures in all commercial spend areas, to ensure the maximization of profit at all times
  • Application of sound business knowledge to carry out staff reviews, inductions, probationary sign-off, appraisals and interviews
  • Responsibility to ensure compliance of Health, Safety & Security within the workplace and in line with the Group Policy
  • Manages up to 5-6 direct reports; up to 35 team members. Works closely with HR to ensure all policies and procedures are followed in accordance with company policy and applicable laws
  • Perform other duties as assigned
  • Assigning tasks to the team as per guide provided by Board/Executive Directors
  • Report directly to Board

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