About the job

Company Description

Varnabas Museum Hotel is a celebration of Nepal's glory, showcasing its geographic and cultural richness. Located in the historic Valley of Kathmandu, surrounded by stunning mountains, Varnabas is a place where stories are told, fables are made, and memories are rekindled.

Role Description

This is a full-time on-site role for a Guest Service Agent at Varnabas Museum Hotel in Kathmandu. The Guest Service Agent will be responsible for welcoming and assisting guests, handling check-ins and check-outs, managing reservations, and providing excellent customer service to ensure a memorable stay for all guests.

Qualifications

• Customer service and hospitality skills
• Excellent communication and interpersonal skills
• Attention to detail and organizational skills
• Ability to multitask and work in a fast-paced environment
• Knowledge of hotel operations and reservation systems
• Fluency in multiple languages, particularly English and Nepali
• Experience in the hospitality industry is a plus
• High school diploma or equivalent