Guest Relation Officer (Female Candidate Preferred)
Silver Heritage Group
Operating across Asia for more than a decade, Silver Heritage brings best-in-class gaming operations to emerging gaming markets that are witnessing significant growth in gaming due to rising income levels, liberalisation of gaming regulations and the rapid growth of Chinese and Indian outbound tourism.

Over the past decade of operation, Silver Heritage’s internationally – respected gaming team has served this increasing demand for gaming across the region and implemented global best practice compliance, professionalised the industry and lifted the standards of gaming operations.

Headquartered in Hong Kong, Silver Heritage operates and manages casinos in Nepal (under its own licence) and in Vietnam (in partnership with a licence holder), with a total of 74 live gaming tables and 348 electronic gaming machines, and employs over 800 people in Asia.

Guest Relation Officer (Female Candidate Preferred)

Views: 848 | This job was expired 3 months ago

Basic Job Information

Job Category: Hospitality
Job Level: Mid Level
No. of Vacancy/s: [ 5 ]
Employment Type: Full Time
Job Location: Lazimpat, Kathmandu, Nepal
Offered Salary: Negotiable
Apply Before(Deadline): Mar. 16, 2018 23:55 (3 months ago)

Job Specification

Education Level: Intermediate
Experience Required: More than or equals to 1 year
Other Specification

  • Must have completed minimum Intermediate level in hospitality management from a recognized board or university
  • Freshers are encouraged to apply. Previous experience is an advantage but not mandatory

Skills Required:

  • Must have pleasing personality and the ability to handle all kinds of people
  • Since our job falls under customer service, it is necessary to have a cheerful disposition, quick reflexes, and a positive attitude
  • Proficiency in English and Hindi are must. Knowledge of a common foreign language like Chinese, German, French, or Spanish is an added advantage

Job Description

  • Greet and escort guests to the table
  • Maintain an up to date knowledge of products, events, promotions and general information relating to the services offered by the company
  • Maintain current data profile of regular guests in order to ensure that personal preference are met e.g. tables, games, drinks, food, rooms etc.
  • Promptly respond to guests requests in a considerate, professional and positive manner 

  • Preference will be given to local Nepalese citizens with an age group between 18 to 26 years


All interested qualified candidates are requested to send their latest CV and recent Passport size photo by 6th March 2018 to below address

Human Resources Department
SHL Management Services (KTM) Pvt. Ltd.
Lazimpat, Kathmandu, Nepal


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