GSA ( Guest Service Agent) - Front Office
Hotel Le Himalaya

Hotel Le Himalaya which was named before as hotel Gangjong now is a brand new face in the hotel market providing the best facilities. 

Hotel Le Himalaya is a perfect relax station in between the bustling tourist attraction at Lazimpat, Kathmandu. It is the most convenient address and has easy access to the popular vicinities at Kathmandu. The hotel built lavishly in Himalayan style has an eye-catching traditional decoration and fine craftsmanship. The aims are to never compromise on quality service. The humble and friendly staffs are always dedicated to provide you the best service they could. Also, can take any other services making a call to the front desk any time.

We are searching for enthusiastic experienced and qualified team member to build the organization more strong.

GSA ( Guest Service Agent) - Front Office

Views: 1351 | This job expired 4 months, 1 week ago

Basic Job Information

Job Category : Hospitality
Job Level : Entry Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Lazimpat Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Sep. 17, 2019 23:55 (4 months, 1 week ago)

Job Specification

Education Level : Bachelor
Experience Required : More than 1 year
Age : Less than 24 years
Professional Skill Required : Hospitality
Other Specification
  • Should have knowledge about front office
  • Work experience in same sector
  • knowledge in MS words and Excel
  • Ability to speak fluent English, Nepali, Hindi

Job Description

  • Should be well-groomed
  • Handling telephone internal and external
  • Handling guest complaints and assigning them to respected areas
  • Handling reception and need to have good interacting skills
  • Flexibility on-duty time
  • Maintain updated records of booking and payments
  • Welcome guests upon their arrival and assign rooms
  • Upsell additional facilities and services
  • Respond to guest's complaints in a timely and professional manner
  • Maintaining logbooks and other operational books

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