Key Responsibilities

Rent Collection:

• Verify tenant payments through Appfolio.
• Update payment records in Google Sheets.
• Send rent reminders and late fee notices via Appfolio.
• Report results and updates via WhatsApp.

Vacancies:

• Update property listings and showing schedules on Appfolio and Affordablehousing.com.
• Respond to vacancy inquiries and confirm showings.
• Collect and manage prospect information using Google Sheets.
• Communicate with prospects about their applications and required information.
• Report results and updates via WhatsApp.

Utilities:

• Track water and sewer balances for 214 units using Google Sheets.
• Make monthly payments via Cleveland Water & Sewer websites.
• Notify tenants with high utility balances via Appfolio.
• Report results and updates via WhatsApp.

Lease Renewals and Rent Increases:

• Track lease renewals and rent increases using Google Sheets.
• Process lease renewals and communicate with tenants via Appfolio.
• Handle CMHA rent increase forms and submissions.
• Notify tenants about renewals and rent increases.
• Report results and updates via WhatsApp.

Investor Relations and Reports:

• Compile monthly financial reports for investors using Google Sheets.
• Prepare and submit quarterly reports to banks and financial institutions.

Property Purchase:

• Track potential property purchases using Google Sheets.
• Research properties on Zillow, Redfin, and other sites.
• Communicate with realtors and wholesalers for property details, inspections, and offers.

Benefits:

Why this role is important

• Ensures accurate and timely rent collection and financial reporting.
• Maintains up-to-date property listings and manages tenant communication.
• Facilitates efficient lease renewals and rent increases.
• Supports investor relations with detailed financial reports.
• Assists in property purchases with comprehensive data management.