General Manager

Future Employment Service Pvt. Ltd. is a private recruitment agency under ministry of labour, Nepal Government with licence no. (627/063/064). FES is also member of Nepal Association of Foreign Employment Agencies (NAFEA).

FES  is rendering services in the field of manpower recruitment for the global market as per its requirements in various categories. In this context, we especially welcome those people who are willing to work abroad diligently and earn handsomely whereby bettering their living standards & quality of lifestyle.

Thank you and welcome to be a part of our organization.

General Manager

Views: 1834 | This job is expired 1 week ago

Basic Job Information

Job Category : General Mgmt. / Administration / Operations > Food and Beverage, Restaurant management
Job Level : Senior Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : NRs. 50,000.00 - 120,000.00 Monthly
Apply Before(Deadline) : May. 26, 2023 23:55 (1 week ago)

Job Specification

Education Level : Graduate (Masters)
Experience Required : More than or equal to 8 years
Professional Skill Required : Forecasting And Analysis Communication Customer Focus Staff Handling

Job Description

We are looking for a top-notch hospitality professional to manage an upcoming fine dining restaurant in the heart of Kathmandu City. We are looking for someone with at least 8 years of experience in managing at least 100 covers fine dining restaurant in Nepal or overseas. Salary is not a constraint for the right candidate. Good communication skills, excellent customer focus, great staff handling skills and a thorough knowledge of laws and regulations is a must. Below is a detailed job description:

Effectively manage the restaurant by ensuring the following:

  • Oversee the Implementation of standards as detailed in the departmental standards and procedures manual
  • Adhere to opening and closing procedures
  • Adhere to bill paying procedures 
  • Conduct effective shift briefings ensuring all staff are aware of VIPs, special occasions, daily specials; emphasis on up selling certain products; etc
  • Personally meet and farewell a minimum of 80% of your customers
  • Encourage and motivate staff to provide optimum service during all shifts
  • Share recommendations and guest comments with Chef and Food and Beverage Manager to reflect current customer profile
  • Develop and implement Promotions Calendar for F&B products in restaurant 
  • Manage special event concepts
  • Anticipate market changes and review operations when necessary
  • Conduct competitor analysis
  • Create positive publicity opportunities
  • Manage customer database and utilize effectively
  • Up-sell property facilities
  • Actively pursue cost saving measures
  • Recycle wherever possible
  • Liaise with Sales Manager during tender process to obtain new accounts; Food and Beverage specific
  • Manage wage and beverage cost 
  • Forecasting 
  • Stock control
  • Analyze food and beverage statistics through point of sale system

Human Resource Responsibilities

Work with Manager and Human Resource Manager to ensure the departmental performance of staff is productive. 

Duties include:

  • Assists in planning for future staffing needs 
  • Assists in recruiting in line with company guidelines 
  • Prepares detailed induction program for new staff
  • Assists superior in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation
  • Ensures training needs analysis of Food and Beverage staff is carried out and training programmes are designed and implemented to meet needs
  • Provides input for probation and formal performance appraisal discussions in line with company guidelines
  • Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
  • Regularly communicates with staff and maintains good relations

Financial Responsibilities

  • Work with superior in the preparation and management of the department’s budget. 

Duties include:

  • Provide input for Restaurant strategy and input for budget process
  • Controls and monitors departmental costs on an ongoing basis to ensure performance against budget
  • Occupational Health and Safety Responsibilities
  • Demonstrate Awareness of O&S policies and procedures and ensure all procedures are conducted safely and within O&S guidelines and ensure your direct reports do the same
  • Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures
  • Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly
  • Initiate action to correct a hazardous situation and notify supervisors of potential dangers
  • Log security incidents and accidents in accordance with restaurant requirements

This job has expired.

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