Position: GBV Coordinator
Project: Strengthening child helplines (1098) for prevention of and response to child protection and GBV issues and operationalizing effective referrals
Reports to: MEAL Manager, Executive Director
Involvement in the project: 100%
Salary and Benefits: Basic Salary 60,000 plus benefits as per organizational rule
Tentative Tenure: 12 Months

Project Background

Violence against children, women, and girls, gender-based violence (GBV), child marriage, child labour, trafficking, unnecessary placement of children in orphanages or residential care homes, and limited access to child-friendly and gender-sensitive justice systems and birth registration are all concerns in Nepal. To address these challenges in a systematic and effective manner, the Nepalese government is actively working to strengthen the child protection system in collaboration with UNICEF. The establishment and operation of child helplines (1098) is a critical component of Nepal's child protection system. These helplines play an important role during crises and are an essential component of the child protection framework. Early detection, guidance, counselling, rescue operations, family tracing, reintegration, and psycho-social support are all part of their services. Child helplines should be firmly integrated into the system, adequately staffed, and recognised as a critical child protection service to ensure their effectiveness. This recognition should include establishing appropriate links with various sectors such as justice, law enforcement, health, education, psychosocial support, and social protection. Nepal Telecommunication Authority currently operates nationwide child helplines in collaboration with service providers such as Nepal Telecom and Ncell/Axiata. The Children's Act 2018 and the Child Helpline 1098 Operational Procedure 2018 govern these operations. UNICEF supports ten of the 18 operational helplines (1098) in Nepal. These helplines should strengthen their ties with social reintegration networks and services to be more effective. Collaboration with self-reliance/peer educators, job placements, connecting with girls' networks to empower survivors of GBVs, assisting rescue operations, and contributing to the overall child protection system are all part of this. Using technology to deliver child protection and mental health services to children and youth is critical. It includes efforts in prevention, assessment, diagnosis, counselling, and response. Changing from traditional call centre systems to cloud-based solutions improves the productivity and accessibility of child helplines. This change enables remote access to the database that stores children's calls, allowing operations to take place from any location. Cloud solutions also improve the efficiency of child helplines by consolidating data from multiple sources and streamlining communication with children. The flexibility provided by a cloud-based system improves active engagement and responsiveness while saving time through communication on various digital platforms. The proposed programme is consistent with several SDGs, including SDG 3.4 (promoting mental health and wellbeing), SDG 5.2 (eliminating violence against women and girls), SDG 5.3 (eliminating harmful practises such as child and early marriages), and SDG 8.7 (ending the worst forms of child labour). It also helps to achieve SDG 16.2 (zero tolerance of child abuse, exploitation, trafficking, and violence) and SDG 16.9 (ensuring legal identity for all, including birth registration). Collaboration with civil society organisations (CSOs) is critical for increasing the reach and coverage of the child helpline (1098) and assisting at-risk children and survivors. A carefully selected CSO partner is critical in identifying and assisting with cases that advance child safeguarding and protection. This collaboration also strengthens responses by leveraging existing resources within child helplines, ultimately increasing their effectiveness in ensuring Nepalese children's well-being.

Key Responsibility

Planning

• Create a detailed work plan which identifies and sequences the activities needed to successfully complete the project.
• Determine the resources (time, money, equipment, etc) required to complete the project.
• Develop a schedule for project completion that effectively allocates the resources to the activities.
• Review the project schedule with senior management and all other staff that will be affected by the project activities; revise the schedule as required.
• Determine the objectives and measures upon which the project will be evaluated at its completion. Implementation
• Execute the project according to the project plan.
• Develop forms and records to document project activities.
• Prepare quarterly, yearly and final report of the project along with additional reports as required by the project.
• Ensures timely and adequate reporting against plan, including providing timely and articulate progress reports and inputs to the Logical Framework and Results Oriented Annual Report.
• Set up files to ensure that all project information is appropriately documented and secured.
• Monitor the progress of the project and make adjustments as necessary to ensure the successful completion of the project.
• Establish a communication schedule to update stakeholders including appropriate staff in the organization on the progress of the project.
• Review the quality of the work completed with the project team on a regular basis to ensure that it meets the project standards
• Ensure strategic direction of project operations, day to day management and delivery of the Project’s components.
• Efficient support to tasks related to advocacy, planning and programming, resources mobilization, monitoring and evaluation, and representation.
• Regularly Communicate and coordinate with the organization regarding the project activities.
• Ensure Project compliance with organisational rules and regulations in management of procurement processes.
• Ensure monitoring and evaluation of the project, including regular field visits to implement the project activities and report on project progress and constraints;
• Leads gender and social inclusion (GESI) mainstreaming in the project.
• Leads knowledge management and heads research, studies and evidence generation
• Any other work assigned by the Executive Director, Program Director and Finance Director.
• Take active part in major CWIN events.

The GBV Coordinator should demonstrate competence in following:

• Behave Ethically: Understand ethical behavior practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
• Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
• Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.
• Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness.
• Lead: Positively influence others to achieve results that are in the best interest of the organization.
• Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the organization.
• Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details/data/information/activities.
• Plan: Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
• Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.

Person Specification

• Team Leader, able to liaise and collaborate with different stakeholders, someone that connects, has proven people and coordination skills in alliance work.
• Proven experience writing donor reports and annual plans in English for the development sector, preferably in the protection from violence domain.
• Excellent proficiency in the local language(s) and intercultural skills for working in an international setting. 
• Proven experience of mainstreaming of gender and social inclusion and application of critical and intersectional gender transformative approach and pro-feminism.
• Proven work experience coordinating programme-related on Gender Based Violence (GBV) and GESI.
• Excellent professional and ethical standards aligning with those of the respective Alliance members and partners.
• Preferably Masters degree in related subject.
• At least 2 plus years of experience in the relevant field.

This is a full-time position, linked to the duration of the program starting in February 2024 and finishing in January 2025.