Hotel Sarowar

Hotels / Resorts / Restaurant

Front / Food And Beverage Manager

Views: 808|Published on: Jun 07, 2024

Hospitality

+3 more

Senior Level

Full Time

Vacancy: 2

14th Street, Sarowar Road-15, Lakeside, Pokhara-6, Nepal|

Experience: More than 5 years|

Not Disclosed

Job Description

Roles and responsibilities of this job

They will lead the department, ensuring the delivery of personalized guest services and relations to enhance the hotel guest experience and create lasting memories. By strategically planning to maximize profits while paying close attention to detail, they will set an example for the staff to uphold Hotel Sarowar's standards of service, ensuring the highest levels of customer satisfaction.

Job Responsibilities:

Ensure high levels of guest satisfaction by maintaining standards for guest services and resolving any issues promptly and efficiently.
Recruit, train, and supervise staff. Conduct performance evaluations and provide ongoing training and support.
Oversee daily operations of the department and ensure all the works are completed accurately.
Monitor and manage budgets, expenses, and revenue. Implement cost-saving strategies and ensure profitability.
Liaise with other departments to ensure seamless service and address any operational issues.
Ensure all operations comply with company policies, procedures, and legal requirements.
Conduct regular inspections and address any issues promptly.
Collaborate with marketing teams to develop and implement promotional strategies to attract and retain customers.
Conduct daily briefings with front office staff to communicate important information, address issues, and motivate the team.
Monitor staff behavior and professionalism, ensuring they adhere to company standards and provide excellent guest service.
Ensuring the departmental SOP's are being implemented.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than 5 years

Skills Required

Required skills for this job

Leadership

Team Management

Reliability

Attention To Details

Human Resources Management

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

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Apply Before: Jun 16, 2024

About the organization

Hotel Sarowar

Hotels / Resorts / Restaurant

14th Street, Sarowar Road-15, Lakeside, Pokhara, Nepal

Hotel Sarowar is an upscale hotel in Nepal. The hotel offers comfort and the perfect mix for business and leisure travelers. The hotel has a modern design suited to conserve the environment as well as respond to the climate, it is also a smoke-free building. Solar energy is the hotel's primary source of energy and geothermal heating and cooling is used for air conditioning in the hotel. The hotel has 96 tastefully designed rooms and suites with stunning views of the Himalayan Ranges and the famous Phewa Lake. The rooms are classified into Superior rooms, deluxe rooms, and Suites.