Front Office Executive / Front Office Assistant Manager
Hotel Le Himalaya

Hotel Le Himalaya which was named before as hotel Gangjong now is a brand new face in the hotel market providing the best facilities. 

Hotel Le Himalaya is a perfect relax station in between the bustling tourist attraction at Lazimpat, Kathmandu. It is the most convenient address and has easy access to the popular vicinities at Kathmandu. The hotel built lavishly in Himalayan style has an eye-catching traditional decoration and fine craftsmanship. The aims are to never compromise on quality service. The humble and friendly staffs are always dedicated to provide you the best service they could. Also, can take any other services making a call to the front desk any time.

We are searching for enthusiastic experienced and qualified team member to build the organization more strong.

Front Office Executive / Front Office Assistant Manager

Views: 900 | This job expired 6 days, 22 hours ago

Basic Job Information

Job Category : Hospitality
Job Level : Senior Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Lazimpat
Offered Salary : NRs. 25,000.00 - 30,000.00 Monthly
Apply Before(Deadline) : Feb. 14, 2020 23:55 (6 days, 22 hours ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 2 years
Gender : Female
Professional Skill Required : Project Management Business Development
Other Specification
  • Must have completed Bachelors degree in Hotel Management (BHM)
  • Proven 2 years of work experience as a Front Office Executive /Front office Assistant Manager in 4-star hotel 
  • Thorough knowledge of customer service, hospitality management procedures
  • Proficiency in English (oral and written)
  • Excellent communication and people skills
  • Good organizational and multitasking abilities

Job Description

  • Supervise the operational activities of the hotel front desk within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit levels
  • Assign, coordinate, and supervise work activities of Front Desk Agents
  • Ensure work is completed to include, shift closings, room deposits, refunds and rebates
  •  Must train and develop Front Desk Agents
  •  Prepare and conduct Front Desk meetings and resolve issues
  • Besides that, perform house counts and review daily arrivals, identify potential problems with rooms activity and take appropriate action
  • Provide information and direction to staff to achieve 100% occupancy
  • Review and resolve dispute accounts and Housekeeping discrepancies and prepare a shift briefing to communicate activities, short take training, and any problems and/or special information to the next shift
  •  Perform check-in and out procedures. Lastly, take personal responsibility for correcting customer service problems

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