Park Village Hotel

Front Office Executive

Park Village Hotel

Front Office Executive

Park Village is located at the northern edge of the Kathmandu Valley, just below the subtropical Shivapuri-Nagarjun National Park, less than half an hour’s drive from central Kathmandu or the airport. We are looking forward for enthusiastic and fresh minded individuals for our company to build the both parties as we go along.

Front Office Executive

Views: 1135 | This job is expired 3 years, 6 months ago

Basic Job Information

Job Category : General Mgmt. / Administration / Operations > Administrative support
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Budhanilkantha, Kathmandu, Nepal Kathmandu, Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Nov. 20, 2021 23:55 (3 years, 6 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 2 years
Professional Skill Required : Management Communication Administration Interpersonal Skills
Other Specification

Qualification: Bachelors in Hotel Management with 2 years experiece

  • Trains, cross trains, and retrains all front office personnel.
  • Schedules the front office staff
  • Supervises workload during shifts
  • Evaluates the job performance if each front office employee
  • Maintains working relationships and communicates with all departments
  • Verifies that accurate room status information is maintained and properly communicated
  • Resolves guest problems quickly, efficiently, and courteously
  • Updates group information. Maintains, monitors, and prepares group requirements
  • Relays information to appropriate personnel


Job Description

  • Ensure front desk is tidy and has all necessary stationery and material (e.g. pens, forms and informative leaflets)
  • Train, supervise and support office staff, including receptionists, security guards and call center agents
  • Schedule shifts
  • Ensure timely and accurate customer serviceHandle complaints and specific customers requests
  • Troubleshoot emergencies
  • Monitor stock and order office supplies
  • Ensure proper mail distribution
  • Prepare and monitor office budget
  • Keep updated records of office expenses and costs
  • Ensure company’s policies and security requirements are met

This job has expired.

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