Varnabas Museum Hotel

Front Office Associates

Varnabas Museum Hotel

Front Office Associates

Nestled amidst the historic valley of Kathmandu, the Varnabas Museum Hotel proudly showcases the diversity of our country - Nepal. Representing the culture and celebration of different ethnicities of Nepal, the hotel aims to give you an immersive experience into the essence of this unique land.

Varnabas Museum Hotel, the first museum hotel of Nepal, is looking for dynamic hospitality professionals to join as the pre-opening team of the hotel. 

Front Office Associates

Views: 575 | This job is expired 2 weeks, 6 days ago

Basic Job Information

Job Category : Hospitality
Job Level : Mid Level
No. of Vacancy/s : [ 10 ]
Employment Type : Full Time
Job Location : Baluwatar, Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Nov. 09, 2023 23:55 (2 weeks, 6 days ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 1 year
Professional Skill Required : Interpersonal Skills Communication Time Management Customer Service Attention to Detail
Other Specification
  • Bachelor Graduates from Hotel Management stream would be given preference.
  • Minimum of one-year proven experience in a luxury hotel property would be an added advantage.
  • Good communication skills.
  • Must have very good organizational skills and show attention to detail.
  • Must have initiative and the ability to work independently.
  • Must be able to remain calm under pressure.
  • Must be service minded with an outgoing, charming and friendly personality.

Note: Fresher candidates are also highly encouraged to apply.

Job Description

  • To greet guests in a professional manner.
  • To provide guests with prompt, courteous and friendly service and to be personable and approachable at all times.
  • To provide guests with information about a variety of hotel services.
  • To act as the communication link between Front Desk and Guests.
  • To keep an accurate record and to follow up on lost and found items.
  • To deal with any maintenance issues which may arise in guest areas and to report and follow up on the work orders in a timely manner.
  • To handle safety deposits for guests when requested.
  • To assist guests with check out information and inquiries.
  • To handle check-in for guests.
  • Be aware of the procedures in regards to the key cards and assisting guests with issuing of lost/replacement key cards.
  • To deal with all guest complaints and comments in an efficient and timely manner and to provide a five-star service at all times.

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