Kavya Resort and Spa

Hotels / Resorts / Restaurant

Front Office Associate

Views: 1923|Published on: Jan 06, 2023

Hospitality

Mid Level

Full Time

Vacancy: 1

Nagarkot|

Experience: More than or equal to 2 years|

Not Disclosed

Job Description

Roles and responsibilities of this job

Use proper telephone etiquette while keeping track of messages.
Represent the resort to the guest throughout all stages of the guest’s stay.
Assist in guest registration, allocate rooms and accommodates special requests whenever possible.
Thoroughly understand and adheres to proper credit and payment handling policies and procedures.
Liaise with housekeeping team and verifies accurate room status and communicate
Provide detail information to guests about the property and the available activities.
Promptly address guest problems efficiently and courteously.
Recognizes the available room types and room rates.
Efficiently process guest check outs.

Preference shall be given to candidates living in nearby areas.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than or equal to 2 years

Other Specification