Front Office Assistant Manager (Female)
Hotel Le Himalaya

Hotel Le Himalaya which was named before as hotel Gangjong now is a brand new face in the hotel market providing the best facilities. 

Hotel Le Himalaya is a perfect relax station in between the bustling tourist attraction at Lazimpat, Kathmandu. It is the most convenient address and has easy access to the popular vicinities at Kathmandu. The hotel built lavishly in Himalayan style has an eye-catching traditional decoration and fine craftsmanship. The aims are to never compromise on quality service. The humble and friendly staffs are always dedicated to provide you the best service they could. Also, can take any other services making a call to the front desk any time.

We are searching for enthusiastic experienced and qualified team member to build the organization more strong.

Front Office Assistant Manager (Female)

Views: 1476 | This job expired 1 week ago

Basic Job Information

Job Category : Hospitality
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Lazimpat, Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Jan. 21, 2020 23:55 (1 week ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 1 year
Other Specification

  • Must have completed a Bachelor Degree in Hotel management
  • Must have minimum one year of experience in four-star or five-star properties as a Front Office Executive or Assistant Manager
  • Must have strong communication skills
  • Must have sound leadership skills
  • Must have smart and presentable personality


Job Description

  • Receive and screen visitors and incoming calls, determine the priority matters and provide alert messages
  • Provide administrative and secretarial support to senior-level management
  • Read and sort the incoming reports and correspondence; make a preliminary assessment and organize the documents accordingly
  • Plan and coordinate for arrangements of professional meetings and conferences, prepare meeting agendas and minutes
  • Supervise the operational activities of the hotel front desk within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit levels
  • Assign, coordinate, and supervise work activities of Guest Service Agents
  • Ensure work is completed to include, shift closings, room deposits, refunds and rebates
  • Must train and develop Guest Service Agents
  • Prepare and conduct Front Desk meetings and resolve issues
  • Besides that, perform house counts and review daily arrivals, identify potential problems with rooms activity and take appropriate action
  • Provide information and direction to staff to achieve 100% occupancy
  • Review and resolve dispute accounts and Housekeeping discrepancies and prepare a shift briefing to communicate activities, short take training, and any problems and/or special information to the next shift
  • Perform check-in and out procedures
  • Take personal responsibility for correcting customer service problems

Applying Procedure: 

Interested candidates are requested to send their updated resume to [email protected]

OR,


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