Front Desk Officer
AIP Education
AIP EDUCATION, a registered educational consultancy in Nepal, is one of the most trusted names when it comes to providing guidance to Nepali students aspiring to pursue higher education abroad. We at AIP Education consider it a moment of great happiness and pride to be connected with hundreds/ thousands of students in a short span of only 5 years. What is remarkable and refreshing about AIP is our amazingly young, dynamic and progressive team. Our organizational structure consists of dedicated departments that function in perfect coordination. As a team, the various departments have one common goal and have the undiluted focuses on keeping our customers happy, and by customers, we mean both the external customers- the study abroad aspirants and the internal customers-our staff.

Front Desk Officer

Views: 1308 | This job expired 3 weeks, 3 days ago

Basic Job Information

Job Category : Secretarial / Front Office / Data Entry
Job Level : Entry Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu, Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Mar. 16, 2020 23:55 (3 weeks, 3 days ago)

Job Specification

Education Level : Bachelor
Experience Required : Less than or equals to 1 year
Professional Skill Required : Time Management Communication Customer Service
Other Specification

  • Minimum graduate or above can apply
  • Experience in a similar role will be preferred
  • Pleasing personality
  • Commitment to the highest standards of customer service
  • Willingness to work flexible hours where required (including some weekends during critical periods)

Job Description

  • Ensure proper front office management as per company policy and work requirements
  • Handling Telephonic queries and calls (inbound & Outbound) on behalf of the company
  • Strong communication and interpersonal skills
  • Ensuring interdepartmental coordination
  • Coordinating Test preparation Department and matters related with
  • Follow up for students as required
  • Maintaining database and reporting to top management
  • Ensuring a first-class experience for students, parents and Channel partners
  • Maintain high team standards of integrity, ethics and ensuring streamlined operation

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