Front Desk Officer

At InfoDevelopers, we continuously work to ensure that our services are maintained at the highest possible level of reliability and satisfaction. We are not successful until every customer start achieving return on their investments from reduced production costs and streamlined processes. InfoDevelopers provides innovative, quality, cost effective IT Services and Software solutions for business process automation and re-engineering. Established in 2002 AD, the Company has been promoted and managed by professionals having long working experience in banking and IT sectors. We have 150 staff members who are currently working with us.

Front Desk Officer

Views: 628 | This job expired 1 month, 1 week ago

Basic Job Information

Job Category : Secretarial / Front Office / Data Entry
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Dec. 17, 2019 23:55 (1 month, 1 week ago)

Job Specification

Education Level : Bachelor
Experience Required : Not Required
Other Specification
  • Bachelors in any stream
  • Good communication skills (Speaking, writing and presenting)
  • Experience with stress handling
  • A good learner and a motivator

Reports To: The FDO will report to Administration head
Offered Salary: Negotiable to deserving candidate

Job Description

Front Desk Officer will be regarded as the front face of our company and the first door to access the company services. Front Desk Officer is accountable for all the human intervention between clients and company.

Job Role:

  • Be a Role player
  • To be Front Desk Officer
  • To engage and facilitate clients and visitors
  • To understand an administrative process and act accordingly
  • To play a vital position in grievance handling and client complaints
  • To be a good communicator
  • To be a bridge between administrative process and client handling

Job Responsibilities:

  • Help and support team members
  • Always present once self as a team member
  • Identify and upscale the client issues with proper communication channel and documentation (Email, Reports etc).
  • Always be ready to listen to the visitors and their queries
  • Generate each day report on problem finding and resolution
  • Give precise information to phone queries and in-person queries
  • Help and support team members to scale Quality Enhancement in delivery
  • Be presentable and confident
  • Perform other duties such as filing, photocopying, transcribing etc.
  • Answer, screen and forward incoming phone calls

Applying Procedure:

Interested candidates can send their updated CV at [email protected]


This job has expired.

Job Action

TO APPLY: For this job, please follow the applying procedure.

Register Now

More Jobs By this Company

Similar Jobs

Search, Apply & Get Job: FREE