Front Desk Officer
Nana Holiday Homes

Nana Holiday Homes is a Jungle Resort that offers an experience that is truly unique and different to the visitors of Chitwan National Park. Our 22 rooms Jungle Resort is built on 70 ropanis of land along the Narayani River across Chitwan National Park. The property also boasts a 100 person’s capacity Conference Hall. It is just 1 hour drive from Bharatpur Airport and 5.5 hours drive from Kathmandu. 

Front Desk Officer

Views: 393 | This job expired 2 weeks, 3 days ago

Basic Job Information

Job Category : General Mgmt. / Administration / Operations > Administrative support, Data entry/ Order processing, Filing/ Record management, Office management & co-ordination
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Amaltari, Nawalparasi Amaltari,
Offered Salary : Negotiable
Apply Before(Deadline) : Nov. 21, 2019 23:55 (2 weeks, 3 days ago)

Job Specification

Education Level : Bachelor
Experience Required : More than 1 year
Professional Skill Required : Business Development
Other Specification
  • Must be 1 or more than 1-year Experience in a related field
  • Excellent communication skills
  • Good telephonic manner
  • Must also possess basic computer skills
  • Any previous experience in team building and conducting training is a plus 
  • Excellent command on English is a must
  • Must have two wheeler license and own vehicle 
  • Capacity to lead the team  

Job Description

  • This job involves the general check-in/check-out duties, attending to the phone, answering  guest queries, coordinating with the housekeeping department, general security of the, property and guests and to maintain a high level of customer service for all guests
  • The applicant will be provided with formal training in the hotel in order to familiarize, with the hotel's operational standards and procedures
  • The receptionist is to receive reservations for accommodation and ensure that these reservations have been updated in the computer
  • Ensure a smooth and efficient check in/out process, finalize guests' bills and issue receipts upon payment
  • Perform cashier duties, perform opening and closing checks
  • Perform general secretarial duties, such as preparing correspondence and attending to a switchboard (telephone)
  • Ensure that the guests needs are attended to while maintaining a high level of professionalism and customer service
  • The applicant would be required to relocate for a short duration to the franchise/partner hotel in order to train and provide assistance in setting up the new hotel franchise
  • The applicant will work closely in a team and will be assisted by an operation manager and the Brand's Chief Executive.


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