The Front Desk Executive will be responsible for managing the front office, customer handling, supporting administrative and sales tasks, and contributing to marketing and campaign efforts. This role requires a proactive, well-organized, and customer-focused individual with strong communication and technical skills.

Key Responsibilities

• Greet and assist visitors and clients with professionalism and courtesy
• Manage incoming calls, inquiries, and direct them to the appropriate departments
• Maintain visitor logs, appointment schedules, and front desk organization
• Support the sales and marketing teams with administrative and campaign coordination
• Assist in collecting and analyzing market/industry data as needed
• Prepare and maintain presentations, reports, and other documents using MS Office tools
• Promote the company’s offerings through social media and digital platforms
• Help coordinate internal events, meetings, and customer engagement activities
• Ensure the reception area is tidy, presentable, and reflects the company’s brand image
• Take initiative in suggesting ideas for improving customer interaction and service efficiency

Qualifications & Requirements

• Minimum Bachelor’s degree in Business Administration or relevant field
• At least 2 years of experience in a similar front desk or customer service role
• Strong verbal and written communication in both English and Nepali
• Proficiency in MS Word, Excel, PowerPoint, and social media tools
• Commercially aware with the ability to support marketing efforts and customer engagement
• Proactive, organized, and confident in handling multiple responsibilities
• Creative mindset with initiative to suggest and support sales campaigns
• Ability to work independently and in a team under a demanding workload
• Must own a personal vehicle and be willing to travel occasionally if required

Skills Required

• Front Office Management
• Customer Service & Communication
• Administrative Support
• Data Entry & Report Preparation
• MS Office & Social Media Proficiency
• Market Research Support
• Event & Campaign Coordination