IDream Study Abroad Services
Immigration & Education Consultancy

Idream Study Abroad Service is a trusted educational consultancy helping students achieve their dream of studying abroad. We specialize in admissions for undergraduate, postgraduate, and advanced programs in both medical and non-medical fields. we have guided over 4,000 students to universities in countries like China, UK, Japan, London, Australia, Bangladesh, New Zealand, Uzbekistan, Kyrgyzstan, and the USA.

Front Desk And Documentation Officer

Views: 557 | Apply Before: 1 week, 4 days from now

Basic Job Information

Job Category	:	Secretarial / Front Office / Data Entry
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Jun. 24, 2025 23:55 (1 week, 4 days from now)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 1 year
Professional Skill Required	:	Interpersonal Skills Attention to Detail Communication Multitasking Work Under Pressure

Other Specification

High school diploma or equivalent, Bachelor's degree preferred.
Prior experience in a similar role or industry is preferred.
Strong computer skills, including fluency in Microsoft Excel.
Excellent written and verbal communication skills.
Ability to multitask and manage time efficiently.
Strong attention to detail and organizational skills.
Ability to work independently and collaborate with a team.
Flexible and adaptable to changing priorities.
Knowledge of immigration and education processes is a plus.
Must have a professional and friendly demeanor.
Must maintain confidentiality and handle sensitive information with discretion.
Must be able to work well under pressure and in a fast-paced environment.
Fluent in English, additional languages are a plus.
Strong customer service skills and a positive attitude.
Possess a strong command of the English language, both written and oral.

Job Description

IDream Study Abroad Services is seeking an entry-level Front Desk and Documentation Officer to join our immigration and education consultancy industry. The ideal candidate should possess excellent communication and organizational skills, as well as have a strong attention to detail. This role requires the ability to multitask and prioritize tasks in a fast-paced environment.

Responsibilities:

Greet and welcome clients and visitors in a professional and friendly manner.
Answer and direct phone calls, as well as manage incoming and outgoing emails.
Maintain and update office records and manage all confidential documents.
Assist clients in completing necessary documentation for immigration and education processes.
Schedule appointments and manage calendars for consultants.
Ensure all office supplies are stocked and maintain a tidy and professional office environment.
Communicate with clients and provide updates on their immigration and education processes.
Collaborate with colleagues to ensure the timely and efficient completion of tasks.
Utilize Microsoft Excel to manage and organize data.
Meet and exceed client satisfaction by providing exceptional customer service.
Conduct basic research and provide administrative support to consultants as needed.
Handle administrative tasks such as filing, sorting, and scanning documents.
Adhere to company policies and procedures and maintain confidentiality at all times.

Join our team at IDream Study Abroad Services as a Front Desk and Documentation Officer and be a part of a dynamic and growing organization. Apply now and utilize your skills in a rewarding and challenging industry!