A renowned academic institution offering Hotel Management and Business Administration program seeks a passionate and experienced individuals with strong academic credentials and leadership abilities to shape the next generation of leaders in the hospitality and education sectors as our:

Front Desk Officer

Views: 1348 | This job is expired 5 months, 2 weeks ago

Basic Job Information

Job Category	:	Secretarial / Front Office / Data Entry
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	May. 13, 2025 23:55 (5 months, 2 weeks ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 1 year
Professional Skill Required	:	Communication Multitasking Time Management Organizational MS Office Suite

Other Specification

Bachelor’s degree in Hotel Management, Hospitality Management, Business Administration, or a related field. Minimum of 1 year of experience in the hospitality industry, preferably in a management or supervisory role.
Proven experience in a customer service or administrative role.
Excellent communication and interpersonal skills.
Proficient in using office software and equipment.
Ability to multitask and work efficiently in a busy environment.
Strong organizational and time-management skills.

Note: Female candidates with prior experience of front desk operation are highly encouraged to apply.

Job Description

Greet and assist visitors, students, and parents in a courteous and professional manner.
Answer phone calls, respond to inquiries, and provide information about educational programs and services.
Address and resolve customer concerns or direct them to the appropriate department.
Perform general administrative task including manage office and staff.
Manage and maintain appointment schedules for counseling sessions, meetings, and events.
Assist in the coordination of workshops, seminars, and other educational events.
Assist students in the enrollment process, providing information on programs, admissions requirements, and deadlines.
Maintain student records and ensure accuracy of information.
Collaborate with academic advisors and other departments to address student needs.
Maintain a clean and organized front desk area.
Manage office supplies and place orders as needed.
Assist in the coordination of office equipment maintenance and repairs.
Utilize computer systems and software for tasks such as email communication, data entry, and appointment scheduling.