Best Consultancy is seeking a highly motivated and professional Front Desk Officer to join our team. As the first point of contact for our organization, the Front Desk Officer plays a crucial role in providing exceptional customer service and administrative support to our clients and employees.

Key Responsibilities:

• Greet and welcome clients, visitors, and employees in a courteous and professional manner
• Answer and direct phone calls to the appropriate department or individual
• Maintain a clean and organized front desk area
• Receive and sort incoming mail and packages
• Schedule and coordinate appointments and meetings
• Assist with general office tasks such as filing, data entry, and photocopying
• Handle and resolve client inquiries and complaints in a timely and efficient manner
• Maintain office supplies and place orders when necessary
• Keep track of employee attendance and report any absences to the HR department
• Ensure compliance with company policies and procedures
• Handle confidential information with discretion and professionalism

Qualifications:

• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Proficient in Microsoft Office and other office management software
• Ability to work independently and as part of a team
• Attention to detail and problem-solving skills
• Diploma or degree in Business Administration or a related field is preferred

If you are a mid-level professional with a passion for providing exceptional customer service and administrative support, we encourage you to apply for the Front Desk Officer position at Best Consultancy.

Join our dynamic team and be a part of our success!