Front Desk Officer

We are currently seeking a friendly, organized, and professional Front Desk Officer to join our team. This position requires excellent customer service skills and a high level of organization to ensure efficient operations at the front desk. The ideal candidate should have a background in sales and strong attention to detail. This is a full-time position that offers competitive compensation and ample opportunities for growth within our organization.

Responsibilities:

• Greet and welcome clients, ensuring a positive and professional first impression
• Answer and direct phone calls, inquiries, and messages to the appropriate parties
• Schedule appointments and manage the front desk calendar efficiently
• Provide information and assistance to clients on our services
• Maintain clean and organized front desk area
• Handle and resolve customer complaints and issues in a timely and professional manner
• Assist with sales and promotional efforts to attract new clients and retain existing ones
• Process payments and manage invoices accurately
• Collaborate with colleagues to ensure smooth operations and cross-functional support