Front Desk Officer

Nepal Education Consultancy

Source: Other Source

Views: 908|Published on: Jun 05, 2024

Secretarial / Front Office / Data Entry

Entry Level

Full Time

Vacancy: 1

Bhaktapur|

Experience: More than 1 year|

Job Description

Roles and responsibilities of this job

About the job

Company Description

Nepal Education Consultancy (NEC) is an international education marketing and recruitment company located in Kathmandu. We offer counseling and visa services for students looking to study in countries such as Australia, USA, UK, and more. NEC is a PIER-certified team of "Qualified Education Agent Counselor (QEAC)" and is authorized representative for many international education providers.

Role Description

This is a full-time on-site role for a Front Desk Officer. The Front Desk Officer will be responsible for managing incoming calls, visitors, and inquiries with the utmost professionalism and efficiency. This role requires excellent communication skills, attention to detail, and the ability to handle various tasks simultaneously.

Responsibilities

Manage phone calls and visitors, directing them appropriately and maintaining detailed logs for reference.
Disseminate relevant information, guiding visitors to relevant departments for assistance.
Coordinate appointments for external parties with management or team leads.
Maintain accurate records of visitors and inquiries.
Supervise and guide supporting staff, ensuring smooth operations at the front desk and upholding discipline for a professional atmosphere.
Respond promptly to inquiries and issues from students, and staff, demonstrating problem-solving skills

Qualifications

Bachelor's degree in a relevant field is preferred
Proven experience in a similar role, preferably in an educational institution.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Excellent customer service and relationship-building skills
Proficiency in MS Office and relevant software applications.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than 1 year

Skills Required

Required skills for this job

Professional Skills

Job Skills

Receptionist Duties

Multi-Task & Handle High-Volume Workloads

Building Performance

Applying Procedure

Click on Login to Apply to get the email address / external link to apply.

Note: You need to be a registered jobseeker to view the applying email address / external link.

Apply Before: Jun 25, 2024

About the organization

Nepal Education Consultancy

Nepal Educational Consultancy (NEC) is an international education marketing and recruitment company offering counselling and visa services to Australia, USA, New Zealand, Canada and many more. We are PIER certified team of "Qualified Education Agent Counselor (QEAC)."

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