Front Desk Management:

• Greet and assist visitors in a friendly and professional manner
• Answer phone calls, respond to inquiries, and direct calls appropriately
• Manage the reception area to ensure cleanliness and organization

Administrative Support:

• Assist with general administrative tasks such as data entry, filing, and document preparation
• Schedule appointments and meetings for team members
• Maintain office supplies and inventory

Digital Marketing Assistance:

• Support digital marketing initiatives under the guidance of the marketing team
• Assist in social media management, including content scheduling and basic content creation
• Monitoring and handling social media platforms of organization for brand mentions and engagement opportunities

Customer Interaction:

• Serve as a point of contact for customer inquiries and provide basic product or service information
• Handle customer feedback or issues with professionalism and escalate when necessary

Collaboration and Communication:

• Coordinate with internal teams to ensure smooth operations and information flow
• Communicate effectively with marketing colleagues to execute digital marketing tasks

Data Management:

• Maintain digital marketing databases, including customer records and campaign data
• Assist in analyzing marketing metrics and preparing reports