Broadway Infosys is one of the best inclusive computer training institutes in Kathmandu, Nepal. Established in 2008, our professional IT Training and Development center has been employing experts in this field to impart professional education to trainees. We offer well-structured complete professional training in various programming languages, graphics & multimedia, web designing as well as development and hardware, networking training that is based upon the current recruitment needs in the IT market.

To summarize, Broadway Infosys is a complete learning institute that not only provides training on various IT courses but also prepares students to smartly handle the real working environment. We are dedicated and committed towards:

Providing quality IT training to the aspiring IT professionals
Availability of highly qualified and experienced instructors
Assigning project works as per the nature of the courses
Conducting regular project work evaluation sessions
Identifying trainees’ skills and knowledge gaps
Taking corrective actions to enhance trainees’ skills
Providing internship and job placement facilities to the trainees
Building long-term trustful relationship with the trainees

Since establishment, we have successfully established and maintained network with more than fifty IT and other companies which has made us able to offer and provide our students with internship and job opportunities.

Broadway Infosys is one of the best inclusive computer training institutes in Kathmandu, Nepal. Established in 2008, our professional IT Training and Development center has been employing experts in this field to impart professional education to trainees. We offer well-structured complete professional training in various programming languages, graphics & multimedia, web designing as well as development and hardware, networking training that is based upon …

Front Desk Officer

Views: 1999 | This job is expired 5 months, 1 week ago

Basic Job Information

Job Category	:	Secretarial / Front Office / Data Entry > Front Desk
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 4 ]
Employment Type	:	Full Time
Job Location	:	Tinkune Kathmandu
Offered Salary	:	NRs. 17,500.00 - 22,000.00 Monthly
Apply Before(Deadline)	:	Nov. 19, 2023 23:55 (5 months, 1 week ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 1 year
Professional Skill Required	:	Interpersonal Skills Management Communication Organizational Customer Service

Other Specification

Candidates must have completed their Bachelor's Degree in order to apply for the post.
Fluency in written and spoken English and Nepali language
Good looking, smart, energetic, and enthusiastic
Excellent communication skills with a polite, interactive, and approaching tone
Basic know-how of IT-related courses to solve students’ queries over the phone calls (Training will be provided for a couple of weeks)
Basic knowledge of sales & marketing
At least 1-year experience in customer service/reception/call center
Must have completed Bachelor's degree in a related field
Problem-solving nature with a calm attitude to handle any type of student inquiries regarding the courses/services
Dedicated to finishing the follow-up calls in a timely manner
Highly motivated to convince students to visit the office for counseling
Organize records of student details for appropriate future follow-up
Ability to handle student complaints in a professional & respectful manner
Ability to work in a fast-paced working environment.
Build strong relationships to retain existing students by ensuring they are getting the best service. We believe retention of regular students brings potential new students
Proficiency in Microsoft Office Suite
Multitasking and time-management skills, with the ability to prioritize tasks
Customer service attitude

Job Description

Handle all telephone call
Conducting follow-up calls to prospective students who have expressed interest in the courses offered by the institution (converting them for admission)
Providing information about the IT training courses offered by the institution
Assisting students in selecting the appropriate training program based on their needs and career goals
Maintaining accurate records of all interactions with prospective students
Meeting or exceeding weekly and monthly sales targets set by the institution
Collaborating with the marketing team to develop effective strategies to attract new students and retain existing ones
Participating in training sessions to stay updated on the latest industry trends and to enhance your knowledge of the courses offered by the institution
Providing exceptional customer service to ensure student satisfaction and retention
Coordinate procurement and services required for the office
Maintain daily reports and submit them to the management
Deal with all inquiries in a professional and courteous manner, in person, on the telephone or via e-mail

Note: This vacancy is for the day shift 10 am to 6 pm (Sunday to Friday). The mentioned salary is for full-time duty of 8 hours.

This job has expired.

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Front Desk Officer

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Front Desk Officer

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