Aarya Group
Beauty, wellness and Grooming

Aarya Wellness is the biggest wellness center (SPA and Recreation Center)in Nepal, Kathmandu (Baluwatar) that was recently opened. It is looking for a very competitive staff in the following position:

Front Desk Executive / Manager

Views: 2902 | This job is expired 1 year, 7 months ago

Basic Job Information

Job Category	:	Hospitality > Front desk/ reception
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Khursanitar, Baluwatar
Offered Salary	:	NRs. 25,000 - 40,000 Monthly
Apply Before(Deadline)	:	Oct. 10, 2023 23:55 (1 year, 7 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than or equal to 2 years
Professional Skill Required	:	Interpersonal Skills Communication Multitasking Organizational

Other Specification

At least 2 year of experience in a similar role
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Proficiency in using computer programs and systems
Knowledge of spa treatments and services is a plus
Flexibility to work weekends and holidays

Job Description

We are seeking a highly motivated and friendly Front Desk Executive / Manager to join our Spa team. As a ,Front Desk Executive / Manager you will be responsible for creating a warm and welcoming environment for all our guests, ensuring that their spa experience is both relaxing and enjoyable.

Responsibilities:

Welcome guests to the spa and ensure a smooth check-in process
Answer guest inquiries in a timely and professional manner
Provide information about the spa's services, packages, and promotions
Schedule appointments and maintain the spa's appointment book
Handle guest complaints and resolve any issues in a timely and effective manner
Maintain the cleanliness and organization of the reception area and spa facilities
Collaborate with the spa team to ensure a seamless guest experience
Maintain relationship with customers and corporate to ensure constant business
Approach customer for cross selling and upseling