Front Desk Executive
Smart Telecom
Smart Telecom Private Limited (STPL) is the third largest and fastest growing mobile operator in Nepal.The company was established in July 1, 2008 and with the strong support of highly qualified team and valuable customers, STPL is highly motivated and is extending its network services all over Nepal with state-of-the-art technology. The company has already launched its 4G services in Kathmandu, Lalitpur, Bhaktapur, Pokhara.

Front Desk Executive

Views: 6776 | This job expired 4 months, 1 week ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service
Job Level : Entry Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Sep. 11, 2019 23:55 (4 months, 1 week ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 1 year
Other Specification
  • Must have completed Bachelor’s degree in Management
  • Preferred 1+ years of experience in customer care
  • Fluent English communication skills
  • Should have good Excel and Microsoft word skills
  • Organization skills
  • Ability to follow instruction and work autonomously
  • Excellent time management skills and prioritization of work load
  • Excellent interpersonal skills

Job Description

  • Greet customers and set positive office atmosphere
  • Provide information about the services and products of the organization
  • Answer questions and address complaints
  • Responsible for giving response upon customers’ complaints and provide the solution
  • Directly deal with the customer through various ways (face to face, by telephone, by electronics mails etc.)
  • Handle the customer’s forms verifications
  • Interact with the customer’s, providing feedbacks and solutions

Applying Procedure:

Candidates fulfilling the criteria and interested in working with us can also send their updated CV/Resume to [email protected]


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