National Path Labs and Research Center

Hospital / Clinic / Diagnostic Centre

Franchise Development and Operation Manager

Views: 1007|Published on: Jul 28, 2025|

General Mgmt. / Administration / Operations

Mid Level

Full Time

Vacancy: 1

Tangal, Kathmandu|

Experience: More than 3 years|

Not Disclosed

Job Description

Roles and responsibilities of this job

We are seeking experienced and strategic Franchise Development and Operation Manager to join our growing team at our Corporate Office in Tangal. The ideal candidates will be responsible for expanding our franchise network and ensuring smooth operations across all franchise locations.

Key Responsibilities:

Franchise Expansion & Business Development:

Identify potential regions and cities for franchise network expansion based on market potential and healthcare needs.
Scout and evaluate qualified individuals, companies, or institutions as prospective franchise partners.
Conduct feasibility assessments including competitive analysis, demographics, logistics, and regulatory feasibility.
Present the National Path Lab franchise model to prospects and lead negotiations up to final onboarding.
Build strong relationships with local healthcare stakeholders, doctors, clinics, and business groups to promote franchise interest.

Franchise Onboarding & Setup:

Coordinate with cross-functional teams to assist new franchise partners in lab setup, infrastructure, licensing, branding, and training.
Ensure smooth handholding from agreement signing to operational go-live.

Franchise Lab Operations:

Oversee day-to-day operations of all franchise labs ensuring adherence to company standards.
Support franchise labs in day-to-day operations including sample logistics, technical workflow, TAT monitoring, and customer service.
Monitor franchise performance through regular visits, performance dashboards, and reporting systems.
Provide ongoing support in resolving operational issues, ensuring service quality, and maintaining high client satisfaction.
Ensure timely onboarding and training of franchise staff on lab policies, SOPs, and LIS (Laboratory Information System).

Quality, Compliance & SOP Implementation:

Ensure franchise labs comply with ISO 15189:2022 standards, National Path Lab SOPs, and regulatory requirements.
Conduct regular audits and coordinate with the quality team to address non-conformities.
Promote continuous improvement culture within the franchise network.

Reporting & MIS:

Maintain accurate records of franchise leads, conversion pipeline, and existing franchise lab performance.
Prepare monthly business development reports and operational status updates for management review.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:More than 3 years

Other Specification

Qualifications & Skills Required:

Master’s degree in Medical Laboratory Technology, Healthcare Management, or Business Administration.
Minimum 3 years of experience in diagnostic lab operations and/or franchise development in the healthcare sector.
Strong business acumen with ability to pitch, negotiate, and close franchise partnerships.
Excellent communication and relationship management skills.
Working knowledge of ISO 15189, diagnostic workflows, and lab licensing procedures.
Willingness to travel extensively within the country.

Experience:

Experience in managing franchise networks in healthcare or diagnostics.

Skills Required

Required skills for this job

Team Management

Reporting

Quality Assurance (QA)

Business Development

Attention to Detail

Franchise Expansion Strategy

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

Click on Login to Apply to get the email address / external link to apply.

Note: You need to be a registered jobseeker to view the applying email address / external link.

Apply Before: Aug 12, 2025

About the organization

National Path Labs and Research Center

Hospital / Clinic / Diagnostic Centre

Tangal Chowk, Laxminarayan Temple, Kathmandu, Bagmati Province, Nepal

Join Nepal’s Largest & Most Advanced Pathology Network National Path Lab (NPL) – Nepal’s leading and most trusted pathology laboratory – is expanding its dynamic team! As the largest and fastest-growing chain of pathology labs in the country, NPL operates 13 advanced branch laboratories and multiple collection centers, ensuring the widest diagnostic presence across Nepal. With Foreign Direct Investment (FDI) from global partners and a mission to deliver world-class diagnostic services, NPL combines international standards with deep local reach. We’re at the forefront of diagnostic innovation, setting new benchmarks in quality, accuracy, and care.

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