We are looking for a professional Food and Beverage Manager to take responsibility for and manage the front of house operations of our outlets.

Profile:

• Proven experience as a / Food & Beverage / Bar / Café / Restaurant / Hospitality Manager
• Proven experience in people management and team engagement
• Influencing and negotiation skills
• Guest-oriented and service-minded
• Good level of IT literacy in MS Office, e.g. Word, Excel, Outlook etc
• Ability to manage and meet financial targets
• Culinary school diploma or degree in food service management or related field
• Up to date with food and beverages trends and best practices

Responsibilities:

• Oversee the service of food and beverages within the outlets and maintain overall responsibility for the kitchen, food preparation and beverage service throughout the outlets.
• Report and liaise regularly with the Operational leadership and management team regarding departmental performance and ensure they are informed of any relevant information or issues.
• Liaise with the Human Resources department regarding people management including recruitment needs, training analysis / delivery and employee relations.
• Receive and respond to all customer feedback and complaints including checking customer satisfaction regularly, ensuring all guest feedback is dealt with in a professional and efficient manner.
• Ensure the Company Health, Hygiene & Safety Policies are always met.
• Ensure the outlets are clean and hygienic, making sure cleaning rotas are adhered to and appropriate records kept.
• Ensure employee conduct, uniform and personal hygiene requirements are adhered to and inspect grooming and attire of staff; rectify any deficiencies.
• Ensure the outlets are run smoothly daily & are adequately stocked with all necessary goods.
• Prepare weekly work schedules in accordance with staffing guidelines and labour forecasts; adjust schedules throughout the week to meet the business demands.
• Provide the Head of Department with revenue and cost figures for the outlets
• Inspect, plan and ensure that all materials and equipment are in complete readiness for service; rectify deficiencies with respective personnel.

Salary: Open for discussion (We will not offer less than your current salary)

Applying Procedure:

Please send your CV along with an application letter highlighting your experiences and interest in joining our team at : [email protected].

Only shortlisted candidates will be called for an interview.

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