KYAMPA - The Social Hub

Hotels / Resorts / Restaurant

Host

Views: 693|Published on: Nov 02, 2025

Hospitality

+2 more

Mid Level

Full Time

Vacancy: 1

Sanepa Chowk, Lalitpur|

Experience: More than 2 years|

Not Disclosed

Job Description

Roles and responsibilities of this job

Department: Front of House (Service Operations)
Reports To: Restaurant Manager

Position Overview

The Floor Supervisor / Captain / Host will be responsible for overseeing daily front-of-house operations, ensuring smooth guest flow, staff efficiency, and consistent delivery of Kyampa’s service standards. This position requires a proactive leader who can train, motivate, and guide the service team while maintaining composure in a high-paced environment.

Key Responsibilities

Supervise, support, and motivate front-of-house staff during service.
Greet, seat, and engage guests with professionalism and genuine hospitality.
Ensure tables are attended promptly and service standards are followed throughout.
Manage guest waiting lists, reservations, and seating rotations efficiently.
Handle guest inquiries, feedback, and complaints with grace and diplomacy.
Coordinate between kitchen, bar, and service teams for smooth operations.
Conduct pre-service briefings to communicate specials, table assignments, and service priorities.
Monitor staff grooming, punctuality, and adherence to SOPs.
Assist in training new team members in hospitality etiquette and service procedures.
Report daily floor performance, feedback, and issues to management.

Why Join KYAMPA ?

Be part of a dynamic and growing hospitality team.
Opportunity for professional development and internal promotion.
Competitive salary and benefits.
A supportive and excellence-driven work culture.

Job Specification

Required qualifications for this job

Required Education Level:Diploma Certificate

Required Experience:More than 2 years

Other Specification

Minimum 2–3 years of experience in a similar supervisory or host role in a reputable restaurant or hotel.
Strong understanding of service etiquette, table management, and guest relations.
Excellent communication and interpersonal skills.
Ability to lead by example with calm authority and professionalism.
Knowledge of POS systems and basic reservation software preferred.
Flexible to work evenings, weekends, and holidays.
Diploma or certificate in Hospitality Management is preferred but not mandatory.

Personal Attributes

Warm, confident, and attentive personality.
Team player with leadership capability.
Highly organized and detail-oriented.
Positive attitude under pressure.
Passionate about guest experience and continuous improvement.

Skills Required

Required skills for this job

Leadership

Supervision

Hospitality

Customer Support

Reservation

Salary

Offered financial and non-financial compensation for this job

Offered Salary:Not Disclosed

Applying Procedure

Click on Login to Apply to get the email address / external link to apply.

Note: You need to be a registered jobseeker to view the applying email address / external link.

Apply Before: Nov 17, 2025

About the organization

KYAMPA - The Social Hub

Hotels / Resorts / Restaurant

Sanepa Chowk, Lalitpur 44600

Kyampa is a contemporary social dining destination known for its warm hospitality, refined service, and memorable guest experiences. We pride ourselves on attention to detail, teamwork, and an unwavering commitment to excellence.