DHL Express Nepal

Logistic / Courier/ Air Express Companies

Field Sales Executive

Views: 4323|Published on: May 27, 2025

Sales / Public Relations

+1 more

Entry Level

Full Time

Vacancy: 1

Sinamangal, Kathmandu|

Experience: Equal to 1 year|

NRs. 800,000 - 1,143,000 Yearly

Job Description

Roles and responsibilities of this job

As a Field Sales Executive, you will be responsible for managing and developing a portfolio of customers through direct face-to-face interaction, ensuring a high level of personal service and customer satisfaction. You will serve as the key contact for customers, collaborating with internal departments such as Operations, Customer Service, and Finance to resolve issues and ensure smooth service delivery.

You will also play a critical role in generating new business, maintaining existing accounts, and achieving sales targets through strategic planning and regular customer engagement. Additionally, you will support the Head of Commercial with performance evaluations against KPIs, and contribute to sales planning and pipeline development in alignment with the overall country sales strategy.

Key Responsibilities:

Manage and grow a portfolio of existing and potential customers through regular visits and direct engagement.
Serve as the main liaison between customers and DHL departments to resolve service, credit, and operational issues.
Support sales planning through regular performance reporting and KPI analysis.
Work collaboratively with internal departments and sales colleagues to maximize customer satisfaction and revenue growth.
Develop and maintain an annual customer call cycle, targeting new business acquisition and competitor account conversion.
Adhere to regional pricing guidelines and ensure all customer agreements are cost-effective.
Maintain accurate records of customer interactions and agreements in the CRM system.
Analyze customer trends and data to support decision-making and strategic action plans.

Job Specification

Required qualifications for this job

Required Education Level:Under Graduate (Bachelor)

Required Experience:Equal to 1 year

Other Specification

Qualifications:

Bachelor's in a related field
Proven experience in field sales or customer relationship management (at least 1 year in Field sales)
Strong communication and interpersonal skills.
Ability to analyze data and develop strategic plans.
Familiarity with CRM systems and sales tracking tools.
Results-driven with a customer-first mindset.
Must be a Nepali Citizen

Salary

Offered financial and non-financial compensation for this job

Offered Salary:NRs. 800,000 - 1,143,000 Yearly

Applying Procedure

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Apply Before: May 27, 2025

About the organization

DHL Express Nepal

Logistic / Courier/ Air Express Companies

Bhaktapur

DHL Group is home to two strong brands: DHL and Deutsche Post. Our international service portfolio includes mail and parcel, express, freight transport, supply chain management, and e-commerce logistics solutions.

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