F&B Server

Mamagoto is a fusion Pan Asian café with a relaxed and casual atmosphere where affordable Asian cuisine & drinks combine with quirky décor.

Mamagoto's food is a blend of inspiration from Asian street hawkers, our extensive travels and endless experimentation in those secret kitchens. 

F&B Server

Views: 1737 | Apply Before: 3 days from now

Basic Job Information

Job Category : Hospitality
Job Level : Mid Level
No. of Vacancy/s : [ 4 ]
Employment Type : Full Time
Job Location : Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : Dec. 01, 2020 23:55 (3 days from now)

Job Specification

Education Level : Intermediate
Experience Required : More than or equals to 2 years
Professional Skill Required : Customer Relationship Management Time Management Organizational Multitasking Communication
Other Specification

  • Proven work experience as a Waiter or Waitress
  • Excellent guest service skill
  • Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
  • Basic math skills
  • Attentiveness and patience for customers
  • Excellent presentation skills, active listening and effective communication skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Excellent team player
  • Flexibility to work in shifts, including weekends and night shifts
  • Fluency in English is a must whereas knowledge of any other language is desired


Job Description

  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or  potential food allergies)
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, slips
  • Communicate order details to the Kitchen Staff (KOT)
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Carry used plates, glasses and silverware to kitchen for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • Provide excellent customer service to guests
  • Perform any other duties as may be assigned by the Management from time to time


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