Sterling Wells

Sales and Client Relationship Executive

Sterling Wells

Sales and Client Relationship Executive

Sterling Wells Kathmandu is a sister concern of UK based group of chartered certified accountants and chartered tax advisors consisting of UK Property Accountants, Sterling Wells Accountants & UKPA Global. The group represents leading accountancy and advisory firms with two offices in the city of London (UK) and its branches in Dubai (UAE) & Kathmandu (Nepal). We serve clients from more than 55 countries with total assets under our accounting is over USD 2 billion

All the work would be for the UK and international clients. You will have to work closely with our team in London and clients based in the UK and various countries around the globe. So, you will get exceptional international exposure.

We are all about our people. Our success depends on hiring, training and retaining exceptional talents. We encourage and support both your professional & personal development and continuous learning & training. We invest heavily in our people. Some of the examples of our policy showing our exceptional focus on our developing our employees are as below:

  • ACCA has granted us Platinum Approved Employer status and Professional Development status, recognising our commitment and investment in training and development 
  • Each employee MUST spend a minimum of 180 hours (the equivalent of one month of working time) on training courses annually. We have a structured training and development program suited to each employee on both technical and non-technical skills.
  • We provide fully-funded ACCA tuition from a platinum learning provider for our ACCA students. We also offer other fully organisation funded qualifications in the areas of tax and accounts.
  • We have a mini Gym (including an Elliptical trainer) in the office for the better health of our staff.
  • We have a fully equipped kitchen in the office and provide lunch, barista coffee & tea. We also have office parties in the best restaurants in Kathmandu valley and out of the valley.
  • We provide medical and accident insurance facilities to all of our staff

Due to the rapid growth in the business, there would be plenty of opportunities for career progression for the right candidate.

For further details, visit our websites:

https://www.ukpropertyaccountants.co.uk/

https://sterlingwells.com.np/

http://sterlingwells.co.uk/


Sterling Wells Kathmandu is a sister concern of UK based group of chartered certified accountants and chartered tax advisors consisting of UK Property Accountants, Sterling Wells Accountants & UKPA Global. The group represents leading accountancy and advisory firms with two offices in the city of London (UK) and its branches in Dubai (UAE) & Kathmandu (Nepal). We serve clients from more than 55 countries …

Sales and Client Relationship Executive

Views: 1640 | This job is expired 1 month ago

Basic Job Information

Job Category : Marketing / Advertising / Customer Service > Client servicing, Customer relationship, Marketing communication, Online support, Telemarketing
Job Level : Mid Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Tinkune, Kathmandu
Offered Salary : NRs. 450,000.00 - 1,000,000.00 Yearly
Apply Before(Deadline) : May. 31, 2022 23:55 (1 month ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 2 years
Professional Skill Required : Interpersonal Management Sales Client Relation

Job Description

An exciting new opportunity awaits you as we are hiring an Executive – Sales and Client Relationship in a rapidly growing UK-based group of companies. You would be working from our office in Tinkune, Kathmandu.

Main Responsibilities:

  •  Answering inbound sales calls, emails and live chats
  • Understanding and explaining UK customers the products and services of the company over emails, telephone or online meetings
  • Building relationships with business owners to meet their accountancy needs
  • Producing and sending quotes and proposals to the prospects using our software
  • Following up on the quotes and proposals sent to the prospects
  • Updating client details in our CRM software noting services
  • Preparing brochures and marketing materials together in collaboration of IT department
  • Dealing with market channels of the company such as website, social media accounts, etc.
  • Credit control (calling customers on overdue debts)
  • Manage multi-channel comms campaigns, ensuring they’re focused and measured, produce and optimise engaging content, help to produce reports, collateral and web content and assist with events.
  • Investigating and resolving customer complaints
  • Administrative duties as required
  • Any other ad-hoc tasks as required

Besides day-to-day activities as above, you will play a key role in supporting and delivering strategic marketing plans and ensuring focused and engaging messages are communicated to target markets. You will collaborate with other members of the team to ensure an efficient, aligned approach and also to share best practices and innovation. Influencing and supporting team strategic priorities and initiatives, you will enjoy a broad role encompassing the entire business development and marketing mix. 

Salaries & Benefits:

  • Highly competitive salaries (No bar for the right candidate)
  • International working environment
  • Access to Sterling Wells Academy, LinkedIn Learning, and other learning platforms
  • At least one month of total working time spent on training & development annually
  • Rapid growth and promotion for the right candidate
  • 5 working days/week
  • Office Lunch
  • Festival Allowance
  • Paid annual and sick leave
  • Provident Fund & Gratuity contribution
  • Accident & Medical Insurance Coverage
  • Office Gym
  • Mobile phone & post-paid Sim with data & minutes
  • Flexible working hours
  • Staff parties and other team building activities
  • Truly global exposure

Qualification and experience:

  • Minimum Bachelor’s degree
  • Minimum of 2 years of experience in the relevant field
  • Fluent English (both verbal & written)
  • Previous experience in a similar role in English speaking countries, call centres or English news companies will be beneficial
  • Modern Digital marketing skills such as social media, content writing, photoshop, etc would be added bonus

Office Hours:

  • 10am to 7pm (5 days a week) - Saturday and Sunday holiday. However, if you don't have problem working at night, we will also accommodate later hours such as 1pm to 10 pm or part-time role from 6pm to 11pm.


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