The Role

An executive manager is responsible for overseeing the operations and activities of a department. They are responsible for ensuring that their department is operating without any issues. A few of the main duties of an executive manager are implementing department-wide policies, allocating department resources, giving constructive feedback to employees, and collaborating with other departments. They also have to report the department's progress to upper management.

Responsibilities Overview:

• Collaborating with other senior management to formulate a strategy
• Ensuring regulatory compliance
• Overseeing implementation of policies formulated by the board
• Recommendation of policies and manuals to the Board
• To manage the day to day operation

Job Brief: 

The Executive Manager oversees daily activities across functions such as finance, IT, and regulatory compliance.

Key Responsibilities:

• Designing policies
• Overseeing customer service and implementing technology solutions.
• A Responsible leader with an analytical and strategic mind and has a broad knowledge of the business.
• Committed to productivity and compliance
• Ensure our operations run smoothly and that people are productive or mobilize the staff, so monitoring of staff.
• Fund monitoring and reporting 

Other Responsibilities:

• Formulate business strategy with others in the executive team
• Design policies that align with overall strategy
• Implement efficient processes and standards
• Coordinate customer service operations and find ways to ensure customer retention
• Ensure compliance with local and international laws (e.g. data protection)
• Oversee the implementation of technology solutions throughout the organization
• Manage contracts and relations with customers, suppliers, partners,and other stakeholders
• Evaluate risk and lead quality assurance efforts
• Oversee expenses and budgeting to help the organization optimize costs and benefits
• Mentor and motivate teams to achieve productivity and engagement
• Report on operational performance and suggest improvements

Note: Must be flexible with a willingness to work weekends, evenings, and during campaign periods, with due Lieu-time provisions granted.