Requirements:

• Qualification & Experience: Minimum Graduation pass with 2yrs experiences. 

Responsibilities:

• Insert customer, vendor, and account data by inputting text-based and numerical information from source documents within a given time frame.
• Compile data, verify data accuracy, and sort information according to priority to prepare source data for computer entry. Review data for deficiencies or errors.
• Excellent computer skills (MS Office, Spreadsheet, and Internet) and ready to learn new technologies required for the job. 
• Make the required entry in our database and system for all vendors of their products and services to make it live.
• Generate reports on changes in products and services and update them accordingly. Store completed work in designated locations, and perform backup operations.
• Respond to customer/vendor queries in a timely and accurate way, via phone, email, or chat. Identify customer needs and help customers use specific features.
• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users).
• Update our internal databases with information about technical issues and useful discussions with customers and vendors.
• Monitor customer complaints on social media, on calls, emails, and reach out to aid.
• Inform customers about new features and functionalities & follow up to ensure their technical issues are resolved
• Gather customer feedback and share it with our BD team, Sales, and Marketing teams.
• Achieve milestones determined by company management and surpass KPIs set accordingly by putting out the best and most honest exemplary performance.

Salary Range: 20-25K depending upon your experience & skill sets. A Two/Four-wheeler license will be preferrable.

Besides this salary, we offer PF, Incentives, and other various allowances. Working culture, environment, and growth are in our DNA at all levels.