WorldLink Communications

Enterprise Services Specialist

WorldLink Communications

Enterprise Services Specialist

WorldLink is the largest broadband service provider in Nepal employing over 5,000 people and connecting over 750,000 households over its own nation-wide, state-of-the-art optical fiber network. Today, over 3.4 million netizens use WorldLink to access the Internet, representing around one-third of all active Internet users in the country. Around 1.75 million TV viewers use WorldLink’s IPTV services to watch live TV and video-on-demand entertainment. Established in 1995, WorldLink is a rare success story of patience, perseverance and persistence in Nepal. As a result, WorldLink has attracted the largest foreign private equity investment in Nepal, with investments from BII and Dolma Fund.

WorldLink is the largest broadband service provider in Nepal employing over 5,000 people and connecting over 750,000 households over its own nation-wide, state-of-the-art optical fiber network. Today, over 3.4 million netizens use WorldLink to access the Internet, representing around one-third of all active Internet users in the country. Around 1.75 million TV viewers use WorldLink’s IPTV services to watch live TV and video-on-demand entertainment. …

Enterprise Services Specialist

Views: 1812 | This job is expired 2 years, 3 months ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Mid Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Jawalakhel, Lalitpur
Offered Salary : Negotiable
Apply Before(Deadline) : Jan. 16, 2022 23:55 (2 years, 3 months ago)

Job Specification

Education Level : Under Graduate (Bachelor)
Experience Required : More than or equal to 1 year
Professional Skill Required : Troubleshooting Communication Monitoring Analytical Networking Skills
Other Specification
  • Minimum Bachelors’ Degree (preferred in IT, Science or Engineering) with at least 1-year experience with sound knowledge in networking and system solution.
  • Must hold two wheelers and driving license.
  • Relevant training on CCNA, JNCIA, RHCE, MCSE is must. Certification will be an advantage.
  • IP Networking, Routing and Switching and its protocols, security, VPN and Internet
  • Sharp troubleshooting and analytical skills.
  • Ability to quickly learn and grasp new products and services
  • MPLS technology and its different services (L2VPN, L3VPN)
  • Layer 3 - IP and related technologies (ICMP, TCP, GRE, QoS)

Platform Knowledge

  • Juniper, Fortinet, Cisco, Huawei, Mikrotik, Meraki, Access Points, CCTV, IP Phone, Servers and Wireless Network etc.

Job Description

  • Responsible for Installing, configuring, troubleshooting and documentation of enterprise solution
  • Handling inbound customer calls, provide remote support and visit customer sites as required.
  • Ability to work under pressure, Self-motivated to conquer a task or solve a problem even if it requires working beyond office hours.
  • 24x7 monitoring and provide support / solutions to customers
  • Comfortable working in Linux / BSD or similar environment
  • Coordination with branches extensively as required. Follow up and escalate the issue to respective branch and vendor in order to solve the problem of customer.
  • Daily reporting and record of tasks performed and other responsibilities as assigned by the supervisor. R&D new technology, services and applications and its implementation.


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