WorldLink Communications

Enterprise Services Specialist

WorldLink Communications

Enterprise Services Specialist

WorldLink is the largest Internet and Network Service Provider in Nepal and one of the most prominent IT companies. Founded in September 1995 with the aim of providing Internet and IT services by its present Chairman and Managing Director, Dileep Agrawal. WorldLink started off by providing store-and-forward e-mail services over a dial-up link to the Internet in the US. In March 1997, WorldLink started providing full Internet access over a dedicated leased-line to the Internet backbone in the US through Teleglobe International. From September 1999 till June 2008, WorldLink has been connecting to the Internet over a direct satellite uplink through its own VSAT terminal, thereby completely bypassing Nepal Telecommunications Corporation, the local PTT.

WorldLink serves households, small and medium-sized enterprises (SMEs) and enterprise clients. It is the fastest-growing private ISP in the country and has a presence in 67 districts out of country’s 77 districts. Currently Worldlink has around 300,000 household subscribers spread across the country. The company plans to reach all the local bodies by end of 2023.

Since 2012, WorldLink has rolled out a fibre to the home (FTTH) network, which it intends to expand across Province 3 and 4 towns and rural areas at affordable prices.

WorldLink is the largest Internet and Network Service Provider in Nepal and one of the most prominent IT companies. Founded in September 1995 with the aim of providing Internet and IT services by its present Chairman and Managing Director, Dileep Agrawal. WorldLink started off by providing store-and-forward e-mail services over a dial-up link to the Internet in the US. In March 1997, WorldLink …

Enterprise Services Specialist

Views: 842 | This job is expired 1 week, 5 days ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Mid Level
No. of Vacancy/s : [ 2 ]
Employment Type : Full Time
Job Location : Jawalakhel, Lalitpur
Offered Salary : Negotiable
Apply Before(Deadline) : Jan. 16, 2022 23:55 (1 week, 5 days ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 1 year
Professional Skill Required : Communication Analytical Networking Monitoring Troubleshooting
Other Specification
  • Minimum Bachelors’ Degree (preferred in IT, Science or Engineering) with at least 1-year experience with sound knowledge in networking and system solution.
  • Must hold two wheelers and driving license.
  • Relevant training on CCNA, JNCIA, RHCE, MCSE is must. Certification will be an advantage.
  • IP Networking, Routing and Switching and its protocols, security, VPN and Internet
  • Sharp troubleshooting and analytical skills.
  • Ability to quickly learn and grasp new products and services
  • MPLS technology and its different services (L2VPN, L3VPN)
  • Layer 3 - IP and related technologies (ICMP, TCP, GRE, QoS)

Platform Knowledge

  • Juniper, Fortinet, Cisco, Huawei, Mikrotik, Meraki, Access Points, CCTV, IP Phone, Servers and Wireless Network etc.

Job Description

  • Responsible for Installing, configuring, troubleshooting and documentation of enterprise solution
  • Handling inbound customer calls, provide remote support and visit customer sites as required.
  • Ability to work under pressure, Self-motivated to conquer a task or solve a problem even if it requires working beyond office hours.
  • 24x7 monitoring and provide support / solutions to customers
  • Comfortable working in Linux / BSD or similar environment
  • Coordination with branches extensively as required. Follow up and escalate the issue to respective branch and vendor in order to solve the problem of customer.
  • Daily reporting and record of tasks performed and other responsibilities as assigned by the supervisor. R&D new technology, services and applications and its implementation.


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