WorldLink is the largest broadband service provider in Nepal employing over 5,000 people and connecting over 950000 households over its own nation-wide, state-of-the-art optical fiber network. Today, over 3.4 million netizens use WorldLink to access the Internet, representing around one-third of all active Internet users in the country. Around 1.75 million TV viewers use WorldLink’s IPTV services to watch live TV and video-on-demand entertainment. Established in 1995, WorldLink is a rare success story of patience, perseverance and persistence in Nepal. As a result, WorldLink has attracted the largest foreign private equity investment in Nepal, with investments from BII and Dolma Fund.

Enterprise Account Supervisor

Views: 159 | Apply Before: 2 weeks from now

Basic Job Information

Job Category	:	Accounting / Finance > Collection, Customer Support, Supervision
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 3 ]
Employment Type	:	Full Time
Job Location	:	New Baneshwor
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Jul. 12, 2025 23:55 (2 weeks from now)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 1 year
Professional Skill Required	:	Account Management Receivable Work Under Pressure Team Player Billing and Invoicing

Other Specification

Bachelor's completed with at least 1 year of experience in the related field.
Excellent communication skills in dealing with customers.
Team management skills with the ability to work under pressure.
Good communication skills and customer-pleasing ability.
Has a pleasant, patient, and friendly attitude.
Team player and have the efficiency to properly handle the given duties and responsibilities.

Job Description

Issuing invoices to clients as per contracts and follow-up with customers/salespeople.
Payment verification and E-bill entry.
Prepare daily/monthly reports and an Income sheet.
Update and maintain required information in Software/Excel as required.
Confirmation of billing and payment through mail and calls is effective.
Make calls to problematic customers regarding the dues and payments.
Daily follow-up for payment after users are marked as problematic.
Follow up on bad debt customers in order to recover the revenue of the company.
Proper follow-up and visit to the customer end as required.
Properly maintain better customer relations through calls and field visits with the clients.
In cases of urgent and delicate cases, direct visits to such customers and solve the problem in a timely manner.
Update the field visit record in the report.
Tackle internally and externally to solve disputes that occur at the time of dealing with customers for payment and statements.
Maintain contracts properly and file them.