What is POS?
Point-of-sale systems (POS) enable transactions and include the operational functionality that enhances

the guest experience and streamlines business operations. Point of Sale is Now Point of Service
Traditionally, the POS system is where a customer makes a payment in exchange for goods or services. Payment terminals, touch screens, and a variety of other hardware and software options are used to

enable the transaction.

Today, however, the point of sale is often referred to as the point of service, given that POS is no

longer just about processing sales. Modern POS systems are at the heart of food and beverage

operations large and small, helping to enhance the customer experience and streamline business operations.POS systems allow food and beverage operators to process orders and maintain financial control of their business, through cash management and integration with payment service providers.
As margins get tighter, however, successful operators need POS to do much more. An integrated POS system offers:
• Reporting and analytics
• Inventory management
• Labor management
• Gift and loyalty
• Loss prevention
• Table reservations