Education Course Advisor

Kathmandu

Key Skills: Communication Management Marketing

This job is expired 3 years, 7 months ago

Job Category	:	Marketing / Advertising / Customer Service > Customer relationship
Job Level	:	Senior Level
No. of Vacancy/s	:	[ 4 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	Negotiable
Apply Before(Deadline)	:	Nov. 27, 2021 23:45 (3 years, 7 months ago)

Education Level	:	Graduate (Masters)
Experience Required	:	More than 3 years
Professional Skill Required	:	Communication Management Marketing

Be able to demonstrate success in an advisory/consulting role (previous experience of Course Advisor, face to face or online is a distinct advantage)
Have networking relationships with education providers and agents
Knowledge of Australian education systems and experience with education documentation will be considered an asset.
Strategically manage a customer portfolio with conflicting priorities and deadlines
Develop rapport and trust to cultivate ongoing professional relationships
Proficient in Microsoft Office and Zoho CRM, Zoho Desk is a distinct advantage

Provide course advice to students seeking to know more about courses being offered via Educonnect Australia.
Build student and course profile match process and prepare matrix and best possible outcome for students.
Assist students throughout their Discover, Compare, Connect and Apply journey and until they commence their course.
Provide feedback to the Operations Manager and Product Team on areas of improvement and how best to assist students using the platform
Liaise, develop & foster ongoing relationships with Education Providers and work closely with them to take care of student welfare.
Communicate with the Finance or Marketing Team on any student-related aspects or opportunities.
Work closely with the Operations Manager to identify opportunities for deeper student engagement, care, and other areas for improvement.
Participate in status meetings and functions as well as liaise with other Educonnect departments and team members as required.
Other related tasks as assigned by the Operations Manager.

This job has expired.

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