Summary

The Manager plays a pivotal role across our business unit of Education. This role reports directly to VEVS Global HQ (Perth, Western Australia).

Roles and Responsibilities:

Enrolment Applications:

• Assist the Education team to prepare, collate and coordinate the enrolment process
• with partner institutions in an efficient, timely, accurate and complete manner.
• Ensure each application adheres to the relevant rules and regulations for every
• individual institution.
• Assist the team to collate and prepare the corresponding Student visa application to
• ensure a timely submission.
• Provide assistance to the Education team across any enrolment-related matters.

Administration and Client Management:

• Maintain accurate, complete and current client records within the organisation’s CRM
• and across all relevant databases.
• Ensure all client communication and enquiries are dealt with in a prompt and timely
• manner.
• Contribute towards the ongoing improvement of the company’s database and
• administrative processes.

Industry Compliance:

• Refrain from providing any form of migration advice.
• Observe and adhere to OMARA's Code of Conduct as instructed by the Visa team.
• Observe and adhere to the ESOS and National Code as instructed by the Education
• team.
• Maintain the highest level of confidentiality for all client data and seek guidance from the teams in uncertain situations.

Past Experience & Requirements:

• Previous industry knowledge and experience required.
• Attention-to-detail and highest degree of accuracy in the context of data-entry and
• document processing.
• Friendly, pleasant personality, which is engaging to both clients and teammates.
• Excellent written and spoken communication skills in English, with second language
• proficiency preferred.
• Hardworking, efficient and can-do attitude is essential.
• Bachelor’s degree (or equivalent) in a relevant and related field.