Bishwojyoti Cineplex
Recreation and Entertainment

Bishwojyoti Hall, which creates a legacy for cinema industry since 2017 B.S. has come up with exciting upgrades which is renamed as Bishwojyoti Cineplex located at the prime location of Ranipokhari, Jamal, Kathmandu in 2079 B.S.

Duty Officer

Views: 1248 | Apply Before: 6 days, 14 hours from now

Basic Job Information

Job Category	:	General Mgmt. / Administration / Operations
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu, Nepal
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Apr. 09, 2025 23:55 (6 days, 14 hours from now)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 2 years

Other Specification

Required Skills and Qualifications:

Minimum Qualification: Bachelor's Degree
Minimum Experience: 2 years in a similar field
Strong leadership and management skills.
Excellent customer service skills.
Effective communication and interpersonal skills.
Strong problem-solving and decision-making abilities.
Ability to work under pressure and in a fast-paced environment.
Good organizational skills and attention to detail.
Experience in a similar role is preferred.
Knowledge of relevant industry standards and regulations.
Ability to work shifts, including weekends and holidays.

Note: Salary is negotiable. There is no bar for deserving candidates.

Job Description

We are seeking a Duty Officer to assist the Operations Manager in overseeing day-to-day operations. The ideal candidate will be responsible for ensuring smooth workflow, managing staff, handling customer concerns, and maintaining quality service standards.

Key Responsibilities:

Operation Management – Assist in show planning, monitor auditorium setup, supervise staff, manage cash, stock, hygiene, and maintain checklists.
Food & Beverage – Order stock, oversee food quality, minimize wastage, and ensure SOP compliance.
Complaint Handling – Address customer concerns, gather feedback, and escalate issues when necessary.
Repair & Maintenance – Monitor and maintain theater equipment, ensuring smooth operation.
Meetings & Coordination – Lead operations in the manager’s absence, conduct briefings, and coordinate with vendors and customers.
Training & Development – Train staff on SOPs, customer service, and workplace safety.
Theater Management – Maintain projection records, supervise cleanliness, and ensure service quality.
Documentation – Keep records of cash, stock, staff, contracts, and vendor agreements.

Note:

Duty officers should handle the shift, and they must properly communicate with each other and the Operations Manager regarding small-to-small work progress, issues, and other matters related to daily operations.