Samayama Technologies

Delivery Rider Supervisor

Samayama Technologies

Delivery Rider Supervisor

Samayama is a tech-enabled logistics company on a mission to solve the last-mile delivery challenges in Nepal. 

At our core, we are a technology company that aims to disrupt a massive industry with innovative software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we strive to provide outstanding delivery services that delight both our merchant partners and their end customers.

In the process, we are committed to serving hundreds of merchant partners, end consumers, and delivery partners (riders/drivers) on the Samayama platform. Our merchant partners count on our wide reach, efficiency, and innovation to grow their businesses, no matter the size.  For our consumers we want to ensure fast delivery times, safety assurance, and value at every point. And for our rider and driver partners, ensure that they are empowered with the flexibility to earn and technology that makes their earn-time more efficient. 

The ultimate goal of the company is Drive Nepal Forward through innovative tech-based delivery services and an unparalleled focus on customer service. 

We are just getting started and there is still room for growth, but most of all, we have yet to meet all the talented people who will help us realize our full potential and shape the impact we create at Samayama. 


Samayama is a tech-enabled logistics company on a mission to solve the last-mile delivery challenges in Nepal. 

At our core, we are a technology company that aims to disrupt a massive industry with innovative software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we strive to provide outstanding delivery services that delight both our merchant partners and …

Delivery Rider Supervisor

Views: 729 | This job is expired 1 month, 1 week ago

Basic Job Information

Job Category : Commercial / Logistics / Supply Chain
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Gairidhara, Kathmandu
Offered Salary : Negotiable
Apply Before(Deadline) : May. 25, 2022 23:55 (1 month, 1 week ago)

Job Specification

Education Level : Bachelor
Experience Required : Not Required
Professional Skill Required : Communication Skills Time Management Leadership Skills
Other Specification

We expect you to have

  • 2-3 Years of full time experience in logistics
  • Experience with working with riders/drivers 
  • Experience with managing big groups of people
  • Ability to work under pressure
  • Leadership skills
  • Communication skills (Written and Verbal)
  • Excel Skills

What's on offer

  • Competitive salary plus commission
  • Family friendly policy
  • Paid Paternity, Maternity, Marriage, Sick and Casual Leave
  • Flexible work timing
  • Office pantry (drinks and snacks)
  • Workshops and Events
  • Excellent career opportunities
  • Recreational activities
  • Floating Holiday
  • Open office culture


Job Description

Your Mission

You will be working closely with Samayama’s Operations and Dispatch teams to ensure rider operational excellence - this includes ensuring rider count stability, recruitment, training, compliance and performance monitoring and improvement. 

With this opportunity you will

  • Lead the rider recruitment process on an ongoing basis to ensure that rider supply is matched with demand
  • Conduct regular rider training and coaching to ensure rider operational excellence 
  • Enforce company policies, rules and regulations and enact disciplinary actions when necessary
  • Conducts regular briefing with riders
  • Ensures compliance on rider equipment / branding usage
  • Responsible for communication of shifts & fulfilment
  • Track rider weekly off days and any other leaves
  • Communicate with management on any issues that need attention
  • Work with technology team to suggest rider mobile application improvement to increase rider efficiency and rider earning
  • Make staffing change recommendations as needed


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