The Data Analytics Manager provides analytical support to the Account team for client support. This position requires an in-depth understanding of US Healthcare data, encompassing a technical understanding of relevant EDI formats and subject matter knowledge on codes. Effective communication of complex technical issues with both non-technical account team members and client counterparts is a key aspect of this role.

Job Responsibilities

• Collaborate with various teams in the organization to ensure accurate client implementation
• Evaluate information gathered from multiple sources and abstract up from low-level information to a standardized format
• Capture and communicate Business Use Cases to all team members
• Be responsible for communication and resolution of clients' technical issues 
• Ensure that all documentation is complete and accurate for a smooth handoff over to maintenance clients 
• Recruit, train, and mentor subordinates 
• Monitor resource utilization 
• Monitor the performance of resources 
• Ensure organizational policies and procedures are followed by the team 
• Perform additional related duties as necessary