Alaya
Multinational Companies

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With our unwavering commitment to your success, we proudly introduce Alaya, a place that’s just as much yours as it is ours.

Cybersecurity & IT Operations Lead

Views: 1705 | Apply Before: 3 days, 23 hours from now

Basic Job Information

Job Category	:	IT & Telecommunication
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Lalitpur
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Apr. 25, 2025 23:55 (3 days, 23 hours from now)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 1 year

Other Specification

What We're Looking for

Bachelor’s or Master’s in Computer Networking, IT Security, Cybersecurity, or a related field
5–8 years’ experience in cybersecurity + IT operations roles
Hands-on expertise with ISO 27001, ISMS, EDR/XDR tools, cloud & networks
Strong track record in managing IT service delivery and operational KPIs

What’s In It For You:

A Passion-Driven Environment: Work with a team that’s passionate about what they do and driven to succeed.
Care for You: We prioritise your well-being, offering a supportive and inclusive workplace culture.
Oneness in Diversity: Be part of a diverse team where every voice is heard and valued. Together, we celebrate our successes and grow stronger as one.

Job Description

Role Overview

We’re looking for a seasoned Cybersecurity & IT Operations Lead to own and elevate our security posture and IT operations. This is a one-year contractual position with the potential for extension based on performance and organizational needs. This high-impact hybrid role blends strategic cybersecurity leadership with hands-on service delivery. You’ll be instrumental in implementing and managing our ISO 27001-aligned ISMS, overseeing infrastructure, and mentoring distributed teams across Nepal and Australia.

This is your chance to build a resilient, secure, and scalable tech environment that empowers every part of our business to thrive.

You’re someone who is...

A strategic thinker with a hands-on mindset
Calm under pressure and energized by solving complex challenges
Passionate about cybersecurity trends and continuous improvement
Fluent in translating tech issues into actionable business insights

What You'll Be Doing

Cybersecurity Leadership

Implement and manage an ISO 27001-compliant ISMS
Lead risk assessments, threat analysis, and incident response planning
Drive policies, controls, and audits to enhance organizational security
Manage tools like SentinelOne, firewalls, IAM, and access controls
Deliver security training and foster a security-first culture

IT Operations Oversight

Oversee daily IT support/helpdesk operations and SLAs
Manage IT assets, procurement, vendors, and SaaS systems (Google Workspace, M365, VoIP, etc.)
Optimize ITSM processes and support disaster recovery and business continuity

Team Leadership & Strategic Collaboration

Lead and mentor IT/security staff across regions
Align cybersecurity and IT strategies with business goals
Report on risks, metrics, and progress to leadership
Drive upskilling and performance initiatives across your team

Comprehensive Benefits:

Five Working Days (Mon-Fri)
Complimentary full breakfast
Working with cross-cultural teams across Australia and Nepal
Medical and accidental insurance coverage for you and two beneficiaries.
18 days of paid annual leave.
12 days of paid sick leave.
1 day floating leave
4 months of paid maternity leave.
1 month of paid paternity leave.
13 days of paid public holidays (Extra 1 day for female employees)
Various exclusive bonuses, including profit, festival, and book reading bonus
Employee Assistance Program (EAP) for work-based counselling.
Employee engagement and well-being activities and events.
Educational discounts through partnerships with various top colleges.
Continuous learning and development opportunities
Monthly and Quarterly Awards and Recognition
Employee referral bonus for recommending new hires.

Customer Referral - Refer your friends and relatives in Australia to use our services, and we’ll reward you!

Work hours: 7 AM - 3 PM

Our office premises are open, and we’d be delighted to welcome you to work with us on-site if you’re hired!

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