Chaata Ganesh Ornaments

Customer Support & Sales Executive

Chaata Ganesh Ornaments

Customer Support & Sales Executive

Chaata Ganesh Ornaments Pvt Ltd. is a Jewelry company based in Kathmandu Nepal. We are official seller of Kajal Naina Fine Jewelry. An Award Winning International Jewelry brand based in Hong Kong.

Customer Support & Sales Executive

Views: 753 | This job is expired 3 weeks ago

Basic Job Information

Job Category : Sales / Public Relations > Retail/ Counter sales and Cashier, Sales Support/ assistant, Telesales
Job Level : Mid Level
No. of Vacancy/s : [ 1 ]
Employment Type : Full Time
Job Location : Kalopul, Kathmandu
Offered Salary : NRs. 20,000.00 - 30,000.00 Monthly
Apply Before(Deadline) : Mar. 05, 2023 23:55 (3 weeks ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 3 years
Professional Skill Required : Digital Marketing Customer Service Direct Marketing Customer Relationship Management Telesales

Job Description

We are hiring Sales & Customer Support position for International Luxury Jewelry brand. As such, your responsibilities will include a range of activities mostly related to sales & customer support while- ultimately you will be exposed to a exciting fast paced environment encompassing elements of Ecommerce, Marketing, Social Media, Content Creation, Designs and more

  • With Min. 3 Years Experience in  Sales & Customer Support in any Industry ( Jewelry or Luxury Item Sales Experience will be given priority )
  • Handling Customer queries online ( Instagram, Facebook & Tik Tok )
  • Comfortable in handling customers in person as well & on calls.
  • Managing Customer Data, New Orders & Custom Orders in sheets & Doc.
  • Following up with Customers & Internal Team Members about the order status.
  • Creating and processing orders in a timely manner, processing requests for Rush Orders, and Reviewing Pending orders and customer requests to ensure customer satisfaction.
  • Understand Customer Journey & Sales psychology
  • Familiar with tools like Google Meet, Google Suite ( Email, Doc, Slides, Sheets, Drive)
  • Update Website backend for new Invoice, new order placement
  • Coordinating with other team Members for seamless work
  • Creative & Enthusiastic to learn about Sales & Marketing landscape both Online & Offline
  • Good communication skills both English & Nepali
  • Fast learner & Presentable personality.
  • Candidate must be based in Kathmandu Valley


  • Understanding a basics of Sales principles & Digital Marketing
  • Understand Ecommerce - Customer Support 
  • Eye for Detail & Inclination towards Global Brand / Luxury Brand
  • Excellent communication in English and Nepali.( Both Written & Verbal )
  • Customer orientation and ability to adapt/respond to different types of characters both online and offline.
  • Ability to multitask, prioritize, and manage time effectively

Why Join us:

  • International working environment, and a unique opportunity to learn from best in Luxury Business
  • Training and exposure in Sales, Customer Psychology & Luxury Marketing & sales
  • Great Sales incentives Offered once provision period is over
  • An positive & fast pace environment to work

Salary: Based on experience & performance of a candidate upto Rs. 30,000/-

This job has expired.

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