Customer Support Executive (Database)
Zinob Inc.

Zinob Inc. Pvt Ltd is a partner organization of XclusiveMINDS.  With combined team effort, we are able to reach a new horizon in Software and Mobile Aapps Development specially in FinTech sector. From CBS to Mobile Banking. We have created comple eco-system for financial institutions. 

Customer Support Executive (Database)

Views: 580 | This job expired 6 days, 15 hours ago

Basic Job Information

Job Category : IT & Telecommunication
Job Level : Mid Level
No. of Vacancy/s : [ 3 ]
Employment Type : Full Time
Job Location : Kathmandu, Nepal
Offered Salary : Negotiable
Apply Before(Deadline) : Feb. 18, 2020 23:55 (6 days, 15 hours ago)

Job Specification

Education Level : Bachelor
Experience Required : More than or equals to 2 years
Other Specification
  • Knowledge of SQL Server 2008+ is a must
  • Basic knowledge of account is plus
  • Able to handle client's support calls
  • Can travel outside Kathmandu (if required)
  • Can work off hour (if required)

Job Description

  • Analyze and resolve software issues reported by customers.
  • Provide training and guidance to the users of the software.
  • Respond to queries through phone/email.
  • Provide onsite support for complex problems.

Company Benefit

  • Provident Fund
  • Gratuity
  • Health Insurance
  • Accidental Insurance
  • Any Cause Death Insurance
  • Lunch

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