Balaju Auto Works
Automotive Sales, Support & Service

Balaju Auto Works (BAW), the business vertical of Agni Group is a sole Authorized Service Centre for Mahindra in Nepal. The company offers genuine spare parts of Mahindra vehicles and Maximile Lubricants.

Customer Support Executive

Views: 1397 | This job is expired 7 years, 6 months ago

Basic Job Information

Job Category	:	IT & Telecommunication > Inventory planning and management, Customer Support, Account management
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 2 ]
Employment Type	:	Full Time
Job Location	:	Kathmandu
Offered Salary	:	NRs. 15,000 Monthly
Apply Before(Deadline)	:	Nov. 23, 2017 23:55 (7 years, 6 months ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Not Required

Other Specification

Sound knowledge of Financial Accounting and Inventory management
Well versed in Microsoft Excel
Experience in Accounting/ERP software is preferred but freshers can apply as well
Good communication, strong interpersonal, analytical and problem solving skills

Job Description

This position involves providing support to users of Accounting and Inventory Management software.

Analyze and resolve software issues reported by Dealer.
Provide training and guidance to the users of the software.
Respond to queries through phone/email.
Provide onsite support for complex problems.
Use support ticket system to properly manage the issues raised by the customers.

This job has expired.

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