Front Desk Officer

This is a full-time entry level Administration job that is regular in nature. The ideal candidate will be the point of contact for the company and will play a vital role in providing exceptional customer service to clients, guests, and employees. The ideal candidate will have excellent communication skills, a professional demeanor, and a passion for the travel industry.

Key Responsibilities

• Welcome clients and guests to the office, providing them with essential information, and ensuring their needs are met.
• Manage incoming calls, emails, and other inquiries, directing them to the appropriate team members, or providing immediate assistance as needed.
• Maintain an up-to-date calendar of appointments, meetings, and events, and coordinating schedules for team members.
• Manage and maintain the reception area, ensuring it is clean, tidy, and well-stocked with necessary supplies.
• Assist with administrative tasks, including data entry, mail distribution, and report generation.
• Support the team with travel arrangements, reservations, and other travel-related tasks.
• Collaborate with other departments to ensure seamless communication and coordination.
• Handle confidential and sensitive information with discretion and integrity.
• Provide excellent customer service, ensuring clients feel valued and supported throughout their interactions with the company.
• Perform other duties as assigned by management.
• Monitor and manage office supplies inventory.
• Assist in resolving any customer complaints or issues promptly and professionally.