Aarya Wellness is the biggest wellness center (SPA and Recreation Center)in Nepal, Kathmandu (Baluwatar) that was recently opened. It is looking for a very competitive staff in the following position:

Front Desk Officer

Views: 2218 | This job is expired 5 months, 2 weeks ago

Basic Job Information

Job Category	:	Secretarial / Front Office / Data Entry
Job Level	:	Mid Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Khursanitar, Baluwatar
Offered Salary	:	NRs. 18,000 - 25,000 Monthly
Apply Before(Deadline)	:	May. 17, 2025 23:55 (5 months, 2 weeks ago)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	More than 1 year
Professional Skill Required	:	Communication Multitasking Time Management Organizational MS Office Suite

Other Specification

Education and Experience:

Minimum of Bachelor's degree in hospitality or a related field is often required

Knowledge, Skills and Abilities

Strong communication skills, both written and verbal, with the ability to communicate effectively with clients and team members.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Ability to multitask and prioritise in a fast-paced environment.
Strong organisational skills, with attention to detail and a focus on quality.
Demonstrated ability to work independently and as part of a team.
Flexibility to work evenings and weekends as needed.

Working Shift: Morning Shift (8.00 Am - 4.30 PM)

Benefits:

Lunch Facility at Premises
Social Security Fund

Note: Salary Range is Negotiable for the qualified candidate.

Job Description

This is a full-time entry level Administration job that is regular in nature. The ideal candidate will be the point of contact for the company and will play a vital role in providing exceptional customer service to clients, guests, and employees. The ideal candidate will have excellent communication skills, a professional demeanor, and a passion for the travel industry.

Key Responsibilities

Welcome clients and guests to the office, providing them with essential information, and ensuring their needs are met.
Manage incoming calls, emails, and other inquiries, directing them to the appropriate team members, or providing immediate assistance as needed.
Maintain an up-to-date calendar of appointments, meetings, and events, and coordinating schedules for team members.
Manage and maintain the reception area, ensuring it is clean, tidy, and well-stocked with necessary supplies.
Assist with administrative tasks, including data entry, mail distribution, and report generation.
Support the team with travel arrangements, reservations, and other travel-related tasks.
Collaborate with other departments to ensure seamless communication and coordination.
Handle confidential and sensitive information with discretion and integrity.
Provide excellent customer service, ensuring clients feel valued and supported throughout their interactions with the company.
Perform other duties as assigned by management.
Monitor and manage office supplies inventory.
Assist in resolving any customer complaints or issues promptly and professionally.