Nepal Vending
Trading - Export / Import / Merchandising

Nepal Vending is a pioneering company in Nepal's vending solutions industry. Focused on innovation, technology, and convenience, the company provides automated Tea & Coffee vending machines that offer a range of products from classic tea to ranges of coffee and other hot beverages.

Customer Service Representative

Views: 1560 | This job is expired 14 hours ago

Basic Job Information

Job Category	:	Secretarial / Front Office / Data Entry > Front Desk
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 1 ]
Employment Type	:	Full Time
Job Location	:	Bharatpur, Chitwan
Offered Salary	:	Not Disclosed
Apply Before(Deadline)	:	Dec. 09, 2024 23:55 (14 hours ago)

Job Specification

Education Level	:	Higher Secondary (+2/A Levels/Ib)
Experience Required	:	Less than 1 year
Age	:	Less than or equal to 25 years
Professional Skill Required	:	Communication Administrative Customer Service Front Office Management People & Culture

Other Specification

Qualification:

Proven experience in customer service or a similar role is a plus.
Strong communication and interpersonal skills.
Ability to handle challenging situations with patience and professionalism.
Basic computer knowledge and proficiency in MS Office
High school diploma or equivalent (Bachelor's degree preferred).
Strong organizational and time-management abilities
Ability to multitask and prioritize tasks effectively
Female Candidates are encouraged to apply and also preferable
An applicant who has a driving license is preferable.

Note: Previous customer service experience is a plus, Freshers are encouraged to apply

Job Description

Do you have excellent communication skills and a passion for helping others? Join our team as a Customer Service Representative and make a difference by providing top-notch service to our valued clients!

Key Responsibilities:

Handle customer inquiries via phone, email, and in-person interactions.
Provide accurate information about our products and services.
Resolve customer complaints in a professional and timely manner.
Maintain records of customer interactions and transactions.
Collaborate with other departments to ensure seamless service delivery.
Provide sales support by answering product and service inquiries and directing potential customers to the appropriate sales team member
Provide general administrative support, including maintaining files and records
Assist with sales support tasks such as data entry, order processing, and inventory management

This job has expired.

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