Full Time: 2:00 PM - 10:00 PM  
Part Time: 5:00 PM – 10:00 PM 
Job Type: Full Time & Part Time 
Two-Wheeler: Mandatory 
Salary: Attractive salary along with overtime and Night Allowances 

Responsibilities: 

• Answer phone calls and respond to customer inquiries regarding products and services. 
• Recommend product or service by collecting customer information and analyzing their product and service needs. 
• Handle and process online and telephonic orders. 
• Mobilize delivery staffs in wise, effective and efficient manner. 
• Ensure excellent service standards and maintain high customer satisfaction.
• Know the company’s products and services and stay updated with the related issues. 
• Promptly identify and resolve customer issues and follow up to ensure resolution. 
• Contribute to team effort by accomplishing related results as needed. 

Other Requirements: 

• Bachelors running 
• Experience in call center or hospitality industry will be added advantage
• Should be willing to work in evening shift 
• Should be willing to work in weekends and public holidays 
• Should have a 2-wheeler and valid driving license 

Benefits 

• Social Security Fund 
• Festival allowance 
• Friendly and collaborative work environment 
• Night and morning allowances