Giftmandu.com is an online gift delivery company. Established in 2010, we specialize in delivering a wide range of gifts to your loved ones in Nepal. We are one of Nepal's leading and most widely loved online gift shopping sites for our quality of products, user-friendly website, and customer-focused services. We love and enjoy our job of delivering gifts in Nepal.

We'd like to welcome interested new candidates to explore our current job openings and possibly join our happy team.

Customer Service Representative

Views: 46 | Apply Before: 1 week, 2 days from now

Basic Job Information

Job Category	:	Marketing / Advertising / Customer Service
Job Level	:	Entry Level
No. of Vacancy/s	:	[ 2 ]
Employment Type	:	Full Time
Job Location	:	Nakhipot, Lalitpur
Offered Salary	:	NRs. 18,000.00 - 20,000.00 Monthly
Apply Before(Deadline)	:	Jul. 12, 2024 23:55 (1 week, 2 days from now)

Job Specification

Education Level	:	Under Graduate (Bachelor)
Experience Required	:	Not Required
Professional Skill Required	:	Communication Multitasking Analytical Customer Service MS Office Suite

Job Description

Respond to customer inquiries via phone, email, and chat promptly and professionally.
Process orders, returns, and exchanges accurately and efficiently.
Educate customers about our products and services and assist with placing orders.
Collaborate with other departments to ensure customer satisfaction.
Stay up-to-date with our products, services, and policies to provide accurate information to customers.

Qualifications:

Bachelor's degree (running or completed) in a relevant subject.
Strong communication skills, both verbal and written.
Excellent problem-solving and analytical skills.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Proficient in Microsoft Office and basic computer skills.
Available to work flexible hours.
Prior work experience in related fields is a plus

Working Hours : 8hours (9am-5pm or 10am-6pm)

Note: Female candidates are highly encouraged to apply.